Customer Relationship Management

The Assistant Manager, Logistics, Warehouse, Customs & Compliance is responsible for overseeing all inbound and outbound logistics operations managed by the appointed 3PL vendor, while ensuring full compliance with relevant customs regulations, company policies, and global trade requirements. This role serves as the primary point of accountability for...

**JOB RESPONSIBILITIES** **Strategic Leadership** To develop and implement a comprehensive sales strategy to drive revenue growth and increased market penetration. To lead the sales team in identifying new business opportunities, cultivating key customer relationships, and expanding into new markets. To collaborate with the C-Suite team to align sales...

**Responsibility**: - Supervise overseas customer service teams and ensure alignment with company standards. - Respond to customer inquiries and resolve issues across multiple regions and channels. - Streamline and standardize customer service processes for global consistency. - Coordinate with a cross-functionional teams to ensure smooth service...

Key Responsibilities Lead and manage end-to-end project execution for oil & gas projects (FEED, EPC/EPCIC, brownfield/greenfield). Coordinate and manage multidisciplinary engineering teams (process, mechanical, electrical, instrumentation, civil) to achieve project schedules and key milestones. Plan, monitor, and control project activities, ensuring...

Alliance Bank Malaysia Berhad JOB PURPOSEPrimarily responsible to manage the relationship from a portfolio of Privilege Banking (PB) customers in their daily transaction and service request. Resolve PB customers' issues and advise them accordingly to ensure that the customer service level at branch is upheld at all times.Perform sales and service related...

**Position Overview**: **Responsibilities**: **Shipping Coordination**: Plan, coordinate, and execute shipments to meet customer requirements, considering cost, transit time, and delivery deadlines. Liaise with carriers, freight forwarders, and other logistics partners to arrange transportation and negotiate rates. Ensure accurate documentation, such as...

Handle customer interactions — act as liaison between customers and the company to address complaints professionally. Monitor progress — track status and resolution of customer issues; follow up for updates. Manage the outlet environment — ensure customer areas are clean, well-maintained, and inviting (comes with decorating for festive or promotional...

**JOB RESPONSIBILITIES** - Identify, develop and secure new business that is profitable to meet the department’s sales targets and key performance indicators - Develop and implement strategic business development plans to meet corporate goals - Manage and handle new RFQ requests and ensuring that the RFQs’ are responded and followed through in a timely...

The Customs Clearance Personnel is responsible for managing the import and export processes of goods while ensuring compliance with all applicable customs regulations and international trade laws. This role requires expertise in preparing documentation, coordinating with customs authorities, and ensuring smooth and timely clearance of shipments. - Prepare...

Join Our TeamWe are seeking a detail-oriented Customer Support Assistant to support the processing of customer sales quotation, sales orders and related documentation. The ideal candidate will ensure accurate sales quotation & order entry, manage discrepancies between quotations and purchase orders (POs), and maintain efficient record-keeping. This role is...