Customer Service @ Bangsar
1 week ago
**Job Scope**:
- Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner.
- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
- Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.
**Training**:
2months - approximate
Mon - Fri / 8.30am - 5.30pm
**Working Hours**:
Mon - Friday : 8am - 10pm
Sat, Sun & PH : 8am - 10pm
Must be willing to work shift rotation.
**Working Location**:
TM Annexe / Bangsar
**Basic Salary**:
Up to RM1,800 + PFP
Shift / Language / Tech skill allowances etc.
**Product**:
TM Account / Product / Apps / Troubleshooting
- Online Service
**Minimum Requirement**:
SPM (Must passed BM & BI) / Age : 19yo -35yo
Good communication skill (BM & BI). Mandarin will be added advantage
Call Centre experience will added be advantage
Typing : 40wpm / Accuracy : 85%
**Job Types**: Full-time, Contract
Pay: RM1,800.00 - RM2,200.00 per month
Schedule:
- Rotational shift
**Education**:
- STM/STPM (preferred)
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