Customer Services
1 day ago
**THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.**:
**The Human Resources Department**
Thong Guan Industries Berhad
Lot 52, Jalan PKNK 1/6,
Kawasan Perusahaan Sungai Petani,
08000 Sungai Petani, Kedah, Malaysia.**_Job description_**
**Position Objective**:
CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company’s objectives.
**Performance Measures and Standards: CS**
- a) Number of customers’ complaints (internal/external).
- b) Courtesy in handling customers.
- c) Time taken to solve customers’ problems.
- d) Sales team’s objectives are met in terms of profit margin, market penetration and volume.
- e) Systematic and up-to-date records.
**Job Requirements**:
- Fresh graduates are welcome to apply.
- Good communication and interpersonal skills.
- Job Types: Full-time, Permanent
**_ Send your resume to :_
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