SAP Fico Consultant

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

**Job Profile Summary**

**Manage**, **implement **and **strategize **the design, development and implementation of SAP Finance; through the development, establishment and implementation of SAP Finance which is not limited to FI (General Ledger (GL), Accounts Receivables (AR), Accounts Payables (AP) & Asset Management (AM)) and CO (Cost Centre Accounting, Profit Centre Accounting & Internal Order (IO)) enhancement framework by covering its functionalities, integrated solutions, capabilities and security in order to achieve efficient operability, compliance and sustains productivity thus enhancing the value creation for Division business through IT innovation and support the business to attain operational excellence.

**SAP Functional Support**
- Identifies areas of improvements and proposed the improvement plans to the customers
- Provide solution from simple to medium complex requirements
- Provide guidance and coaching to junior consultants to enable them to manage their day to day operations where possible
- Manage and coordinate resolutions of change requests and/or projects that may involves system enhancements and training requests
- Manages clients’ users from operational level, company management and project team expectations. Recommends and implements changes or alternate paths based upon performance and metrics.
- Develops and makes presentations that could lead to expanded business opportunities. Participates in proposal efforts and sales calls to enhance opportunities for future business deals with client.

**Project Execution**
- Support the transition team in ensuring that all technical knowledge is captured. Ensure that the site operation teams are fully trained to support the site infrastructure. Perform job shadowing and go-live preparations.
- Self-starter and independent in managing the tasks assigned.
- Proactive in proposing improvements to simplify processes.

**Service Management and Continuous Improvements**
- Review information, incidents, problems and analysis collected and escalated by Service Desk team. Perform additional analysis of incidents and problems. Resolve the incidents and problems.
- Escalate incidents and problems, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the users. Notify users of resolutions.
- Deliver SAP Functional support work within agreed service levels and budgetary guidelines defined in the Service Level Agreement.
- Adhere to GSC IT support procedures, policies and guidelines.
- Implement operational continuous improvement, service efficiency initiatives, functions improvement and rationalization to better serve business needs.
- Help with regular reviews and analysis of Problem Management data to highlight causes of frequent or high impact failures and suggest preventative action.
- Prepare the Standard Operating Procedures (SOP) required for the effectiveness and quality of the services provided.

**Basic Qualifications**
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in business administration, accounting, finance, information technology, engineering or related field preferred
- 3 or more years of related working experience in SAP Support environment and/or SAP project implementation in the areas of finance.
- Ability to provide solution in the areas of FI/CO and present the solution to the users
- Keep abreast with SAP technology advancements and developments and have the ability to understand and utilise new technology.
- Ability to speak, write and read Mandarin will be preferable
- Knowledge in the areas of SAP (FI (GL, AR, AP and AM) & CO (CCA, PCA and IO)
- Knowledge in Product Costing (CO-PC) or Profitability Analysis (CO-PA) or Project Systems (PS) will be an added advantage
- Experience in either SAP ECC and/or S/4 HANA
- ITIL v 4 certified will be an added advantage

**Other Qualifications**
- Good personal computer and business solutions software skills
- Strong communication skills
- Good organizational skills
- Good creative, analytical and problem-solving skills
- Good human relations and leadership skills to train, guide, motivate and mentor the work of project personnel
- Basic negotiation skills to participate in new business development opportunities
- Skilled in estimating and common project management desktop tools
- Ability to handle multiple tasks simultaneously and switch between tasks quickly
- Ability to manage medium sized projects
- ABAP/4 development experience will