Area Manager/ District Coach

16 hours ago

Johor Bahru, Malaysia A&W MALAYSIA SDN BHD Full time

**Position Summary**:

- Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.
- Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store operations.

**Key Responsibilities**:

- To oversee a minimum of 6 stores and responsible for the district performance to meet district KPIs and operational standards
- Providing support and guidance to all Managers on operations strategies to improve performance within your districts.
- Lead and mentor a team of restaurant managers and staff, providing guidance, training, and performance feedback.
- Foster a positive working environment that encourages teamwork, open communication, and a strong sense of ownership among staff.
- Drive revenue growth and achieve sales targets by developing and implementing effective sales and marketing strategies.
- To contribute and direct restaurant manager on strategies to meet minimum staffing requirements for the area needs and store growth
- Ensuring the highest levels of customer service and supporting your employees to enable them to be accountable for delivering this.
- To monitor, measure and provide support on the effectiveness, efficiency, and compliance of sales building activities by the store
- Ensure compliance of operation SOP during store opening, closing and rush activities
- To do structured store visitation as per Operations Manager’s requirements and area needs

**Qualifications/ Requirements:

- **
- Diploma / Degree in any discipline
- Proven min 5 years experience in F&B management, with a track record of successfully overseeing multiple outlets or locations
- Strong business acumen and a solid understanding of F&B industry trends, market dynamics, and customer preferences.
- Exceptional leadership skills with the ability to motivate, coach, and develop teams.
- Good communication and interpersonal abilities, capable of building strong relationships with staff, customers, and stakeholders.
- Energetic and Can-do attitude
- Travelling required

**Salary**: RM3,300.00 - RM5,500.00 per month

**Benefits**:

- Health insurance

**Experience**:

- Area Manager / District Coach: 3 years (preferred)

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