Associate, People Connect

20 hours ago


Kuala Lumpur, Malaysia Lendlease Full time

Lendlease is currently looking for passionate HR professionals to join our busy People Connect team.
- The People Connect Associate is a role designed to provide human resources and payroll guidance and advice to Lendlease managers and employees across Australia, Asia, Europe and the Americas via telephone and digital channels. The role is responsible for supporting self-service troubleshooting and providing information to assist with the resolution of the enquiry. Overall ensuring exceptional customer experience.- Your function includes but not limited to:- First point of contact for employee and manager enquiries directed to People Connect, in line with agreed KPIs
- Coach managers and employees on Workday processes
- Opens, updates, and closes enquiries via ServiceNow, ensures that all documentation and information is accurately recorded and tracked
- Escalates enquiries to Centre Of Excellence as required
- Maintain awareness and knowledge of new theories and methods relevant to regional employment requirements and processes
- Identify and recommend continuous business process improvement across People Connect, especially in relation to digital channels and knowledge management
- Establish and proactively manage stakeholder relationships, within the People & Culture team and externally, including managing customer expectations and seeking customer feedback
- Proactively manage inbox tasks within Workday assigned to People Connect Call Centre ensuring that processes are followed up in a timely manner
- Ensure a sound understanding of, demonstrate commitment to and comply with all legislation relevant to the role and all activities undertaken in that role A minimum tertiary education
- Understanding of HR practices and procedure
- Experience in a call-based customer service team or contact centre
- Experience in a HR shared service environment is an added advantage
- Knowledge of working with workflow tools and other People & Culture related systems e.g. ServiceNow is an added advantage
- Functional experience with Workday is an added advantage- Other benefits:
- Workplace Flexibility - Hybrid working arrangement
- Your positive, pro-active attitude and collaborative approach will see you to hit the ground running within the People Connect team. If you are focused and aspire to grow your career in a challenging and motivated environment, this role will provide a future with great possibilities with Lendlease.- Lendlease is a diverse, flexible, and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets all of us up for success.We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.



  • Kuala Lumpur, Malaysia Lendlease Full time

    Lendlease will be transitioning our Global People and Culture Shared Service team to Kuala Lumpur later this year and we are currently looking for passionate HR professionals to join our busy People Connect team. The People Connect Associate is a role designed to provide human resources and payroll guidance and advice to Lendlease managers and employees...


  • Kuala Lumpur, Malaysia entomo Malaysia Sdn.Bhd. Full time

    **Internship Opportunity - Associate, People Operations (HR)** We are looking for a proactive and detail-oriented **People Operations Intern** to join our team at **entomo**. This role will give you hands-on experience in HR operations, employee engagement, and people-related processes in a fast-paced environment. **Working Days/Hour**: - 9:00 AM - 6:00...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Homage Full time 30,000 - 60,000 per year

    Here at Homage, we are on a mission to change the way people access and receive their homage-care. We're a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity.So, what will be your part in our Mission?As a People & Culture Associate, you enjoy the fast paced culture...


  • Kuala Lumpur, Malaysia Klook Full time

    At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world...


  • Kuala Lumpur, Malaysia 500 Global Full time

    Associate Director, People & Culture (MY) **Our Mission** We uplift people and economies around the world through entrepreneurship. **About Us** 500 Global is a venture capital firm with more than USD2.7 billion in assets under management that invests in founders building fast-growing technology companies. We focus on markets where technology,...

  • Customer Connection

    20 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Aces Meritorious Group Sdn Bhd Full time 24,000 - 36,000 per year

    Nini was always the loud one in class, observant, and always the first to speak up.But she never imagined herself in sales, until she joined Aces Meritorious Group Sdn. Bhd.Here is Aces Meritorious Group, we are a business consultancy company focusing on delivering high quality performance in face-to-face marketing by creating good relationship with customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Resmed Full time 60,000 - 120,000 per year

    Our people are foundational to our strategy– they are not 'resources' that we leverage Our People team (formerly Human Resources) partners with leaders to engage and attract high performing, diverse, entrepreneurial talent. We continuously challenge ourselves to be BOLD in our thinking, design and delivery of people solutions that enable our people to be...

  • Manager - Accounts

    19 hours ago


    Kuala Lumpur, Malaysia Associate Partners Laboratories Sdn Bhd Full time

    Accounting managers assume responsibility for all accounting activities relating to financial reporting. They develop and maintain accounting principles and procedures to ensure timely and accurate financial statements are issued, supervise accounting staff and manage the accounting activities within the appropriate time frame and budget. APLab is subsidiary...

  • Product Manager

    20 hours ago


    Kuala Lumpur, Malaysia Maxis Full time

    Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

  • P&O People Partner

    3 days ago


    Kuala Kubu Baharu, Selangor, Malaysia Novartis Full time 120,000 - 180,000 per year

    Job Description SummaryTo act as a trusted advisor offering in-country policy expertise and knowledge to support and educate leaders, managers and associates on all P&O topics on the moments that matter. -People Partners support all divisional customer groups in country enabling the delivery of lifecycle events, the employee value proposition, talent...