Customer Service Logistics

**Roles** The key roles of the Customer Service Executive - Logistics are: - Attending customers’ enquiries, to meet customer satisfaction. - Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department. **Responsibilities** The Customer Service Executive - Logistics is overall responsible...

**Roles** The key roles of the Customer Service Assistant - Logistics are: - Attending customers’ enquiries, to meet customer satisfaction. - Assist in system implementation, enhancement to system/work processes to improve the operation efficiency of the department. **Responsibilities** The Customer Service Assistant - Logistics is overall responsible...

**Customer Service Cum Documentation Executive**: **Responsibilities**: - Coordination on shipping rate profiling and negotiate with carries. - Check shipping schedule, place a booking, verify and file shipping documents & (B/L) and submit necessary documents to carriers and agents - key in necessary information into the system, verify costs and issue an...

**Title **:Customer Service Assistant **Nature of business **:Shipping and trading company **Working days **:Monday to Friday (9:00am - 6:00pm) **Location**: Kawasan 13, Port Klang **Job descriptions**: - Assist Marketing Team to prepare quotation to new Customers. - Build up business relationship with the new customers for future business. - Check...

**Key Responsibilities** - Respond to customer inquiries promptly and professionally to ensure high levels of satisfaction. - Support the Marketing Team in preparing quotations for new clients and fostering long-term business relationships. - Source and verify competitive rates from suppliers, including services such as LCL, FCL, Conventional, RORO, Air...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents, bill of lading and etc. -...

**Key Responsibilities** - Handle customer inquiries professionally to ensure high customer satisfaction. - Assist the Marketing Team in preparing quotations for new clients and building long-term business relationships. - Source and verify rates from suppliers (LCL, FCL, Conventional, RORO, Air Freight, Warehousing, Transport, etc.). - Prepare quotations...

About the role We are seeking an experienced Customer Service Manager to join our dynamic Freight Forwarding team at Taewoong Global Logistics Sdn Bhd in Klang, Selangor. This is a full-time position that will see you playing a pivotal role in delivering exceptional customer service and operational support to our diverse client base.What you'll be...

**Customer Service Cum Documentation Executive**: **Responsibilities**: - It will also involve managing Key Account customers, answering their enquiries and queries, Tracing & Tracking Freight keeping customers updated at all times, acknowledgment of deliveries, collections and bookings, data Entry and all Freight Administration and ensuring accurate...

**Customer Service Cum Documentation Executive**: **Responsibilities**: - It will also involve managing Key Account customers, answering their enquiries and queries, Tracing & Tracking Freight keeping customers updated at all times, acknowledgment of deliveries, collections and bookings, data Entry and all Freight Administration and ensuring accurate...