Customer Service Specialist
1 week ago
Job description
**Responsibilities**:
1. Attending to inbound calls for consumer throughout the UK, Singapore, Australia etc.
2. Handling enquiries related to credit card and banking on a daily basis.
3. Ability to provide First Call Resolution to consumers.
4. Attend to any ad-hoc tasks.
**Requirements**:
1. Must be able to work on rotational shifts (no day shift only, no night shift only)
2. Must be willing to work in the office.
3. Must possess own transportation (if no transportation, make sure there isn’t any issue for commuting back and forth for night shift e.g: I can take Grab back home)
4. Possess a Diploma/Degree (SPM holders must have experience)
**Salary**: RM2,800.00 - RM4,000.00 per month
**Benefits**:
- Dental insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
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