Dental Front Desk Executive

1 week ago

Bangsar, Malaysia Smilebay Specialist Sdn Bhd Full time

Start strong. Grow fast. Lead with SmileBay.

SmileBay Specialist Dental Centre in **Bangsar** is a brand-new flagship facility by the **SmileBay Group**—renowned across Malaysia for innovation in:

- Full Mouth Rehabilitation
- Implant Dentistry
- Advanced Endodontics & Periodontics

We’re looking for a **dynamic, self-driven Customer Service Executive** to help us build something extraordinary from day one.

About the Role

As a **Dental Front Desk Executive**, you’ll be the **first point of contact** for patients and visitors—playing a pivotal role in shaping the centre’s experience. Your **professionalism**, **empathy**, and **efficiency** will define the care SmileBay is known for.

Key Responsibilities
- Greet and welcome patients with a warm, professional attitude.
- Manage front desk operations: appointment scheduling, registration & inquiries.
- Coordinate with specialists to ensure seamless clinic flow.
- Maintain accurate patient records and manage billing.
- Follow up with patients for feedback, reminders & care coordination.
- Support marketing activities and daily administrative needs.

Who You Are
- **Experience**: Minimum 1 year in customer service/front-desk roles. Dental or healthcare experience is a **plus**.
- **Languages**: Fluent in **English**; **Mandarin** proficiency is an added advantage.
- **Personality**: Cheerful, calm, proactive, and team-spirited.
- **Tech-savvy**: Confident with digital tools and scheduling systems.
- **Flexibility**: Willing to work on day shifts and weekends (clinic-based rotation).
- Female Only

What We Offer
- Competitive salary with performance-based promotion path.
- Support and mentorship from SmileBay’s core leadership team.
- Opportunity to lead in a prestigious, high-end dental centre.
- Fast-track career growth across SmileBay’s national network.

Ready to Apply?

Send your **Resume with Passport size Photo Attached** and a short **cover letter** to:
**Subject Line**: _Application - Dental Front Desk Executive (Bangsar)_

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

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