Data Analytics Intern
2 weeks ago
**About Us**: At DM Dasher SDN BHD, we are committed to delivering exceptional after-sales service for the latest smart home gadgets and IoT devices. We are looking for enthusiastic and detail-oriented interns to join our Technical Support Team. This is a unique opportunity to gain real-world experience in data analytics within a dynamic and innovative environment.
**Key Responsibilities**:
**Data Analysis**:
- Analyze after-sales data to generate actionable insights and decisions.
- Track product defective rates, team performance, and product issues using serial numbers.
- Utilize big data to forecast upcoming parts procurement and trends in after-sales services.
**Reporting**:
- Prepare comprehensive reports for brand owners on high-defective products with accurate data presentation.
- Create visual and detailed reports to communicate findings effectively.
**Trend Forecasting**:
- Use data analysis to predict trends in after-sales services and recommend strategies for improvement.
**Skills Required**:
- Proficiency in Microsoft Excel (Pivot Table, VLOOKUP is a must).
- Basic knowledge of Microsoft PowerPoint and Canva for data presentation.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Good command of English and Bahasa Malaysia (both spoken and written).
**Why Choose Us**:
- Gain hands-on experience in data analytics and reporting.
- Work with a supportive team that values innovation and feedback.
- Exposure to the latest smart home gadgets and IoT devices.
- Opportunities for growth and learning in a dynamic environment.
**Your Experience**
Join us to explore the entire process, gaining unparalleled exposure to the latest models of Robot Vacuum Cleaners, Wet & Dry Vacuums, Dashcams, Smart TVs, and Smartwatches that are dominating the market. Unlike traditional factory roles, at Dasher, you will immerse yourself in diverse tasks, providing a holistic understanding of the electronics and home appliances industry.
**Support and Guidance**
We believe in nurturing talent. Our comprehensive training program kicks off your journey, with seniors guiding you through product knowledge and internal communication processes. Your team lead will mentor you, ensuring a seamless transition into hands-on repairing. You're not alone; we foster a collaborative environment where support and growth are paramount.
Moreover, you'll be a part of various internal sharing sessions, exposing you to the latest product launches and trending technological advancements. This internship promises to elevate your skills and understanding of the dynamic world of electronics and home appliances.
Join Dasher and embark on a journey that blends passion, innovation, and real-world experiences
**Job Types**: Temporary, Internship
Contract length: 3 months
Pay: RM950.00 - RM1,000.00 per month
**Benefits**:
- Free parking
- Professional development
Schedule:
- Monday to Friday
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