Quotation Coordinator
2 weeks ago
**Position**: Quotation Coordinator (Japanese Speaking)
**Location**: Kuala Lumpur, Malaysia (Menara Worldwide)
**Company Overview**
Miki Travel is a globally recognized leader in the travel services industry, with over 50 years of experience delivering high-quality travel solutions. We offer an extensive range of products including tailor-made tours, package tours, and MICE services, catering to travel agencies across Asia. With a strong international presence, our commitment to excellence, innovation, and client satisfaction drives everything we do.
At Miki Travel, we value our people as our most important asset. We are dedicated to fostering a culture of continuous learning and development, providing the support and opportunities for our team members to grow professionally and personally in a collaborative environment.
**Key Responsibilities**
- Conduct thorough research and compile travel components such as hotel accommodations, meals, transportation, guides, etc., based on requests from the sales team
- Prepare competitive quotations tailored to clients in the Japan and Southeast Asia markets
- Work closely with the Japan and Southeast Asia sales teams to understand client requirements and craft suitable travel solutions
- Respond professionally and efficiently to inquiries related to travel arrangements and tour services
- Act as the key point of contact for tour-related sales inquiries, ensuring timely and courteous communication
- Support any additional tasks or special projects assigned by management
**Requirements**:
- A degree in Tourism Management, Hospitality, Business Administration, Hotel Management, or a related field
- 1-2 years of experience in the travel, tourism, or hospitality sector is preferred
- Proficient in both spoken and written **English**:
- **Japanese language proficiency** (minimum **JLPT N3 or N4** level) is required, particularly in reading and writing
- Strong communication and interpersonal skills, with high attention to detail
- Ability to manage multiple tasks effectively in a fast-paced environment
- Strong analytical and problem-solving skills
- Immediate availability or short notice period is an added advantage
**Benefits & Perks**
- Competitive salary with performance bonuses, bi-annual incentives, and transport allowance
- Comprehensive medical insurance, minimum 14 days annual leave, and statutory contributions (EPF & SOCSO)
- Ongoing training and coaching, plus opportunities for incentive travel
- Service awards and employee appreciation programs
- Friendly, inclusive, and team-oriented work culture in a centrally located office at Menara Worldwide
**Join Miki Travel and be part of a team that’s redefining global travel services**
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM4,300.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- May I know your Japanese language proficiency level? Are you certified in JLPT N1, N2, N3, or N4?
- What is your expected salary?
These tasks are purely administrative and do not involve physical attendance or direct handling of alcohol. We would like to confirm if you are comfortable with this aspect of the role?
- What is your notice period like?
**Language**:
- Japanese (preferred)
Work Location: In person
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