Customer Care Consultant
3 days ago
**Role : Customer Care Consultant (Frontline) - Eye Care Clinic Specialist Centre**
**Location : Bond Square, Ipoh**
**Job Type: Permanent**
**Working days: 5 days working and 2 days off**
**Working Schedule: Mon - Sat (8:30a.m - 6p.m) / Sun (10a.m - 5p.m)**
**Responsibilities**:
- Provide excellent service, stream line patient flow, manage complaints, gather feedback/testimonials, conduct surveys and maintain workplace cleanliness/
- Handle patient registration, record data entry/update, appointment booking/scheduling, check-in/out, monitor flow, attend to needs/requests/follow-ups, manage phone calls, address walk-in inquiries, and oversee admin/housekeeping, including patient follow-ups and appointments.
- Perform selective eye test.
- Facilitate patient flow and support doctors with medication and surgery instructions, while also managing doctors' room upkeep and ensuring it's stocked with essential items.
- Conduct various eye tests and provide timely follow-up reminders for pending patient cases.
- Manage sales transactions and cashier responsibilities utilizing the Salesforce POS system, while also tending to patients' administrative needs and conducting follow-ups.
- Ensure daily settlement, reconcile sales, and perform stock checks for medications/drugs.
- Prepare patient files for next-day appointments, handle filing tasks such as retrieving and filing patient files, and perform housekeeping duties in designated work areas as assigned by the CM/PIC.
**Other Task/Responsibilities**
- Surgery Coordinator Assistant.
- OT Assistant.
- Assist in Company/Marketing campaigns/activities/roadshows (indoor & outdoor).
- Special projects.
- Other role specific or person specific job assignments.
**Job Types**: Full-time, Permanent
Pay: RM3,000.00 - RM4,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Application Question(s):
- When is your availability date to join?
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
Work Location: In person
-
Customer Service Consultants
18 hours ago
Ipoh, Malaysia Planet Telecoms Managed Services Sdn Bhd Full time**Join our team as a Customer Service Consultant and be the face of our retail outlets. You’ll welcome walk-in customers, assist them with products and services, handle transactions with care, and make sure every visit is a smooth and positive experience. If you enjoy meeting people, solving problems, and creating great customer moments, this is the role...
-
Customer Care Assistant
1 week ago
Ipoh, Malaysia Trinity workforce Solution Full time**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...
-
Customer Care Admin
2 weeks ago
Ipoh, Malaysia Ptt Outdoor (my) Sdh Bhd Full time**Responsibilities**: - We are hiring a Customer Care Admin to manage customer queries and complaints. Your duties include: process orders, modifications, and escalate complaints across a number of communication channels. - Ultimately, you will help to establish our reputation as a company that offers excellent customer support during all sales and...
-
Customer Service Consultants
2 weeks ago
Ipoh, Perak, Malaysia Planet Telecoms Managed Services Sdn Bhd Full time 20,000 - 30,000 per yearJoin our team as a Customer Service Consultant and be the face of our retail outlets. You'll welcome walk-in customers, assist them with products and services, handle transactions with care, and make sure every visit is a smooth and positive experience. If you enjoy meeting people, solving problems, and creating great customer moments, this is the role for...
-
Customer Assistant
2 weeks ago
Ipoh, Malaysia Watson's Personal Care Stores Sdn. Bhd Full timeKelayakan - Possess pleasant personality and good communication skills Good interpersonal & follow-up skill, adaptable and result-oriented. - Able to work retail hours (includes weekends and public holidays). - Full/ Part-Time positions available. Tanggungjawab - To ensure that a professional standard of customer care is maintained in order to promote...
-
Beauty Consultant
6 days ago
Ipoh, Malaysia Izzah Ffa Enterprise Full time**Company overview**: Izzah MediSpa HQ or also known as Izzah Ffa Enterprise is a premium wellness and aesthetics clinic devoted to enhancing natural beauty through customized, science-backed treatments. Our holistic approach blends advanced skincare technology with personalized care. In a serene, upscale environment, our clients receive tailored facial...
-
Clinic Assistant
6 days ago
Ipoh, Malaysia Trinity Workforce Solution Sdn Bhd Full time**Role : Customer Care Consultant (Frontline) / Clinic Assistant** **Location : Bond Square** **Job Type: Permanent** **Working days: 5 days working and 2 days off** **Working Schedule: Mon - Sat (8:30a.m - 6p.m) / Sun (10a.m - 5p.m)** **Responsibilities**: - Provide excellent service, stream line patient flow, manage complaints, gather...
-
Pet Care Assistant
3 days ago
Ipoh, Perak, Malaysia Geli Geli Kucing Full time 20,400 - 48,000 per yearTo provide a high standard customer service● To follow all SOP on delivering the standard quality of service● To be involved in cash handling● To assist in keeping the sop premises clean and tidy● To positively contribute to team working in the shop● To perform grooming session & housekeeping of cat hotel followed by SOP● To guarantee the cats in...
-
Executive, Customer Care Specialist 1
3 days ago
PAMB | Ipoh - CEC, Malaysia Prudential Full time 40,000 - 60,000 per yearPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...
-
Customer Assistant
2 weeks ago
Ipoh, Malaysia Watson's Personal Care Stores Sdn Bhd Full time**Job Descriptions**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. - Malaysia citizen only. - Required to be vaccinated at least 1 dose as per requirement from authority **What you need to do?** - Provide professional...