F&b Services Assistant

5 days ago

Mersing, Malaysia BATU BATU RESORT SDN BHD Full time

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements.
Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers’ preferences.
Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
Meaning “rocks” in the local Malay language, Batu Batu is a rustic island retreat set amongst coconut groves, rocky outcrops and fine sand beaches on the uninhabited island of Pulau Tengah off the east coast of peninsular Malaysia.

Constructed by local carpenters with a variety of tropical hardwoods using traditional techniques in the Malay vernacular style, the 20 one-bedroom and 2 two-bedroom villas are nestled into the island’s wild and natural environment in a way reminiscent of a Malay ‘kampung’ or village.

Lazy sun-kissed days can be spent exploring the island’s eight white sand beaches, striding through the jungle or learning about our fragile ecosystems from our on-site biologists. Kayaks and paddle boards tempt guests out into the big blue, whilst those wanting to explore the coral kingdoms of the South China Sea can don a snorkel and mask and step right off the beach.

Batu Batu aims to tread lightly, source sustainably, behave responsibly and support the local economy wherever possible.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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