Assistant Learning

15 hours ago

Petaling Jaya, Malaysia Le Meridien Petaling Jaya Full time

Manages and ensures an efficient Training Department; develops qualified internal trainers and ensures the successful running of hotel training system.
- Ensures all training and development programs support the hotel business objectives’ achievement and overall performance improvement.
- Organizes training & development activities by following the company standards and requirement.
- Maintains hotel training records properly.
- Develops new training programs which meet specific hotel training needs, ensures the programs are structured and integrated.
- Uses company benchmarks, e.g. Employee Satisfaction Survey, Guest Satisfaction Survey, to monitor success of training programs and makes amendment accordingly.
- Monitors Department Heads to take their responsibilities of training employees.
- Assists Department Trainers in preparing and conducting departmental training and assesses the effectiveness.
- Prepares training plan for interns and monitors the implementation.
- Liaises with Training & Development Managers of sister hotels to share resources and best practices.
- Works with Human Resources Director on the preparation of hotel training budget.
- Assists in monitoring and controlling departmental training cost to ensure performance against budget.
- To plan, co-ordinate and administer the Human Resources Development Fund (HRDF) in accordance to the allocated financial year’s training & development budget.

**Qualifications**
- A Bachelor level university/college degree is required
- In-house or external certification in various training programs preferably in service, supervisory, management and leadership programs.

**Experience**
- More than 3 years’ experience in managing Training and Development function in 5-star hotels, and a pre-opening experience is an advantage.

Pay: From RM4,500.00 per month

**Benefits**:

- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Work Location: In person

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