User Feedback

1 week ago

Kuala Lumpur, Malaysia WE17 Pte Ltd Full time

Discover talents- Cultivate talents- Achievement talentsResearch data shows that only about 10% of people are suitable to be managers, and they can lead more or less team members to work together to complete the work.

Only 1% of them can become spiritual leaders, and they can lead a company to success.

The remaining 90% of people are more suitable to complete the work independently rather than coordinate management and control others to complete the work together.

In We17's management philosophy, we do not believe that these 90% of people are ordinary people.

1. Read user feedback which sent via Feedback app inbuilt in phone. 2. Find issues from user feedback 3. Investigate issues by communication with users 4. Highlight critical issues asap. 5. Manage user groups.

**Requirements**:
1. Familiar with the functions of the main modules of the phone, such as Network, Wi-Fi, Bluetooth, NFC, mobile phone testing experience is preferred 2. Good at communication, good at thinking about problems, good teamwork skills 3. Have a certain cognition and understanding of the problems reported by users, and have a certain sensitivity to the problems 4. Have empathy, empathize with users' feedback, and are willing to serve users. 5. Fluent in English reading and writing, able to communicate effectively with foreign users. English level 4 or _above_ is preferred, knowledge of Russian, Spanish, Indonesian is preferred 6. Fluent in listening, speaking, reading and writing Chinese, able to communicate effectively with Xiaomi domestic employees

**Workplace**:
Kuala Lumpur

**Contact Us**:
whatsApp or Wechat:+8618843414795

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