Customer Service Administrator

**Location**: Damansara Uptown **Mission**: - In charge of managing orders, monitoring execution and treating customers' requests to meet service commitment and improve customer satisfaction. **Job Scopes**: a. Manage Order & delivery - Captures, records and commits customer orders according to customer needs, agreement and defined service level -...

Administrative - Carry out variety administrative and clerical tasks assigned by superior (mailing, scanning, printing) - Responsible to maintain an organized filing system - Develop and enhance the standard of procedure to drive continuous quality improvement - Answering phones calls and taking messages - Welcoming all visitors and interacting with them -...

Customer Care Representative Adecco is seeking a Customer Care Representative for a client in Mutiara Damansara, Selangor. This role is pivotal in managing the order-to-cash process and addressing repair and service inquiries for premium products. The position requires a customer-focused individual who can deliver exceptional service and support to...

**Responsibilities**: - To act as Liaison between customers and sales team to handle both pre-sales and post sales service function. - Provide outstanding customer service to improve customer satisfaction and relationship. - Handle department order processing and related operation tasks. Coordinate, analyze and improve customer service functions to meet...

**Customer Interaction**: - Monitor and respond to customer inquiries, comments, and feedback on social media platforms (e.g., Facebook, Instagram, Twitter) and the company website. - Provide timely and accurate information regarding menu items, promotions, and restaurant policies. - **Feedback Management**: - Collect and analyze customer feedback to...

**Job Title**: Administrative Assistant **Job Summary**: **Responsibilities**: - Prepare and maintain accurate records, files, and databases. - Assist with the preparation of presentations, reports, and other documents. - Manage office supplies, inventory such as books and uniforms and place orders as needed. - Maintain a clean and organised work...

Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. - Build and nurture strong relationships with existing clients to ensure customer satisfaction and repeat business. - Proactively engage with visitors and clients to promote and upsell company products or services. - Provide information on features,...

We are seeking a highly organized and proactive Office Administrator to provide essential support to our team and ensure the smooth day-to-day operations of our office. Providing comprehensive administrative support to the management team and other colleagues - Handling a wide range of administrative tasks such as scheduling meetings, managing calendars,...

**Job description**: **Customer Support**:Answering customer inquiries, resolving issues, and providing product or service information. Assisting customers with order placement, returns, refunds, or exchanges. Addressing complaints or concerns in a professional and empathetic manner. **Product/Service Knowledge**:Maintaining a deep understanding of the...

Job Title: Administrative AssistantJob Summary:We are seeking a highly motivated and well-organised Administrative Assistant to join our team. The successful candidate will provide comprehensive administrative support and contribute to the smooth and efficient operation of the office and school.Responsibilities:Answer and direct phone calls, respond to...