Service Desk Noc Operations Manager

2 weeks ago

Kuala Lumpur, Malaysia Intellect Minds Pte Ltd Full time

**We are a fast growing company that aims to help you with all in job finding matching to your skills.**:

- **Bachelor’s degree in Computer Science, Information Technology, or a related field.**:

- **Proven experience in IT service management, including service desk and NOC operations, with at least X years in a management or supervisory role.**:

- **Strong knowledge of ITIL processes, incident management, and IT service delivery best practices.**:

- **Experience in managing and monitoring network operations, network devices, and infrastructure.**:

- **Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.**:

- **Strong problem-solving and analytical abilities, with a focus on continuous improvement.**:

- **Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.**:

- **Proven track record of driving process improvements and delivering high-quality IT support services.**:

- **Experience with IT service management tools and network monitoring platforms.ITIL certification (e.g., ITIL Foundation) is preferred.**

**To your success**
**The Recruitment Team**
**Intellect Minds Pte Ltd (Singapore)**:

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