Client Partner

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.

In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, Malaysia, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now seeking the leaders with trail blazing track record of growth to fuel this growth story.

Cognizant is fully committed to being an inclusive workplace across Asia Pacific. In Feb 2019, Cognizant APAC has been named as the Top employer by Top Employers Institute for excellence in workforce planning & leadership development. In 2024, Cognizant Malaysia has been certified as a Great Place to Work® through feedback from current employees on workplace culture and experience.

If you want to be part of this growth story, seize the moment and join us in Malaysia

**The Opportunity**:
The Malaysia Business Unit - part of Cognizant APAC - is growing fast As part of these growth plans, Malaysia BU is looking for a dynamic **Client Partner**to manage and grow exponentially a significant part of its portfolio in the Enterprise space.

**Responsibilities**:

- Lead and manage the business as a P&L with accountability for the profitable growth of the accounts.
- Develop and nurture senior relationships within accounts including at the Executive level.
- Strategic account plannings following Cognizant’s annual cycle and maintaining account plans as a ‘living document’.
- Forming and maintaining strong account teams focused on working together to deliver account plan targets and exceed client expectations.
- Working closely with the Delivery organization, Service Lines, and Consulting to achieve successful outcomes for clients and Cognizant.
- Accountability for all operational aspects of accounts including sales and pipeline management, forecasting, people management, margin improvement plans, and managing attrition and retention.
- Working with key alliance partners to support the account plans and client’s business aspirations.
- Collaborating with the Digital Network to support account plans, identifying opportunities to work together for collective success.
- People management of accounts CRMs providing appropriate guidance, mentoring and career development opportunities.
- Participating as part of the leadership team.
- Participating in industry events and promoting Cognizant’s brand with clients and in the broader market.

**Requirements**:

- Demonstrated account management experience working with large Enterprise and/or Government Linked Companies
- Strong people skills and EQ
- Demonstrated business development experience, proposal and bid management skills, and a growth mindset
- Experience developing account plans
- Strategic thinking skills
- Proven track-record of winning large deals
- Strong negotiation skills
- Consultative skills and solution-oriented mindset focusing on transformative solutions bringing blended teams together where appropriate
- Demonstrated relationship management skills and a passion and interest in engaging senior level executives
- Advanced presentations skills
- Client obsession (‘insanely curious’ about the client)
- Ability to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
- Strong understanding of a large organization’s systems and processes to facilitate the successful operation of accounts and teams
- Excellent communication and facilitation skills
- Ability to work with multi-cultural and geographically distributed teams
- Strong teaming skills, focusing on developing a ‘one team approach’
- Well versed in Bahasa Malaysia is preferred

**Next steps**: