Community Manager

1 week ago

Kuala Lumpur, Malaysia RSG Full time

RSG is looking for a Community Manager who can assist us in engaging with the gaming community to foster a stronger relationship with the fans, promote content and activities.

He or She will be responsible for working with the rest of the team to create community engagement strategies, execute events and play an active role in the community and be the main support pillar for RSG's Community.

He or She must possess the creativity to conceptualise, plan, and execute ways of building an online and offline presence that is in line with our business objectives.

It is your responsibility to follow the values set by the Organisation, to maintain Transparency, Fairplay and Neutrality. You shall not represent yourself that will favour any specific esports.

**Responsibilities**

Community
- Daily communication with the Community.
- Brainstorm with the Community Team to develop new ideas and strategies.
- Plan & Execute Community initiatives.
- Provide support for community-related events and work closely with Esports supporters.
- Suggest and execute any idea that might help us build a stronger bond with the community.
- Work with Moderators and guide them to answer tickets and queries.
- Will require you to master the our platform products.

Marketing & Relationship Management
- Liaise with other esports teams onboarded to our programme
- Building relationships with future teams
- Plan, strategize and create solutions that would benefit the platform
- Come up with growth plans and strategies.
- Work with the content department to design effective marketing materials.
- Collect and line up weekly highlights during active seasons for marketing materials.

**Requirements**:

- Able to connect well with people
- Display good initiative to find solutions and work independently to ensure timely delivery.
- Creativity and the ability to develop original content & activities that provokes engagement.
- Good grasp of gaming and esports trends
- Deep knowledge and understanding of various esports game titles (Valorant, MLBB, CODM etc)
- Ability to engage with gamers
- Passion for esports/gaming
- Self-discipline & Team player
- In-depth understanding of target audience consumption habits
- 1 - 2 years working experience in the related field
- Excellent mastery of MS Excel and other MS Office software.
- Strong knowledge of Discord
- Fun & creative personality
- Stay up-to-date with online trends in order to ensure relevance
- Speaks fluent English
- Good command of written English

**Salary**: RM2,600.00 - RM4,200.00 per month

**Benefits**:

- Additional leave

Schedule:

- Fixed shift

Supplemental pay types:

- 13th month salary

Application Question(s):

- Do you have esports experience?
- Have you run or managed a discord server before?
- Do you play any games, particularly mobile games such as MLBB?
- Have you played any card or Fantasy games?
- Do you have any Web3 experience or heard of Web3?

**Experience**:

- Social media management: 1 year (preferred)

Ability to Commute:

- Kuala Lumpur (required)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)

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