Assistant Manager, Dc Operations

7 hours ago

Sarawak, Malaysia DKSH Malaysia Sdn Bhd Full time

**Job Summary**
Manage and monitor distribution center/warehouse operations and warehouses to ensure overall efficient and effective operations during shift operation and odd hours operation and normal operation hour.

**Responsibilities**:

- Manage operating departmental budgets and costs according to annual allocation to ensure efficient allocation of resources, where applicable
- Develop and enhance distribution center strategies, policies and processes to optimize warehouse capacity, enhance productivity and minimize costs
- Manage the distribution center operations to achieve the organizational goals of 'on time - in full and good condition' delivery of customer orders
- Plan and manage the allocation of manpower resources based on business needs to ensure efficient distribution center operations
- Monitor the availability and reliability of infrastructure and equipment to minimize downtime, and resolve problems/breakdowns immediately
- Monitor and identify operational cost drivers, establish business controls and provide solutions to reduce costs and increase revenue
- Monitor distribution center operations to ensure warehouse is compliance with quality management system, and local regulations
- Manage quality control measures/procedures to ensure accuracy of stocks/inventory and prevent damages in goods whether in storage or transit
- Manage root cause analysis and establish corrective actions on stocks holding, product quality and trade fulfillment
- Build effective business relationships with suppliers, customers, government agencies and service providers
- Collaborate with internal stakeholders (e.g. Sales, Business Development, etc.) to develop existing and new business to maximize utilization of warehouse
- Drive operation to optimize level and deliver the result/ Key Performance Indicator (KPI) and ensuring the operation efficiency and effectiveness at all time.
- Work closely with manager/superior on day to day operation, ensuring all tasks/assignments/project completion within timeline.
**Job Requirements**:

- Min Diploma or Bachelor's degree in Supply Chain, Logistics Management or related field
- Minimum three to five years' experience in a managerial capacity or/and team lead in managing the operation.
- Handling cold chain exposure would be added advantage
- Demonstrate in-depth understanding of distribution center, distribution and transportation
- Proven hands-on experience in warehousing, inventory management, pick and pack functions
- Demonstrate strong appreciation of customer service requirements and commitment
- Proven experience and know-how in cost efficiency/reduction and productivity improvement initiatives
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in English, both written and spoken

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