Admissions Officer

6 days ago


Petaling Jaya, Malaysia ICONS INTERNATIONAL SCHOOL Full time

ICONS INTERNATIONAL SCHOOL

**Job Description - Admissions Officer**

**Position**: Admissions Officer
**Location**: ICONS International School, Ara Damansara, Selangor
**Reporting to**: Senior Admissions Executive

Purpose of Role

The Admissions Officer serves as a brand ambassador for ICONS International School. The role requires a proactive, dynamic, and service-oriented individual who can effectively communicate the School’s vision, mission, and value proposition to prospective parents and students. The Officer ensures a smooth and personalised admissions journey from enquiry to enrolment, fostering trust and confidence in the school community.

Key Responsibilities

1. Promotion & Representation
- Promote ICONS International School in line with its vision, mission, and values.
- Conduct personalised school tours, open houses, and parent information sessions.
- Represent the School at recruitment events, education fairs, and external engagements.
- Collaborate with Marketing to ensure consistent messaging across all communication channels.

2. Customer Journey Management
- Build rapport with families by identifying and addressing individual needs.
- Ensure accurate and timely data entry into the admissions system.

3. Compliance & Documentation
- Administer and coordinate entrance assessments and interviews.
- Maintain and update the admissions pool, waitlist, and withdrawal database.
- Ensure all reports, transfer certificates, and student records are completed accurately.

4. Collaboration & Service Excellence
- Work closely with the Admissions team to model exceptional customer service.
- Liaise with academic and administrative departments to support a seamless student transition.
- Provide regular updates and analysis on admissions trends to senior management.

**Requirements**:

- Minimum of 3 years’ experience in admissions, customer service, or education.
- Bachelor’s degree or diploma in a relevant field.
- Strong interpersonal, presentation, and persuasive communication skills.
- Ability to work effectively in a multicultural and international school setting.
- Proficient in CRM systems, Google Suite, and online platforms.
- Organised, detail-oriented, and able to prioritise under pressure.
- Cheerful, proactive, and a strong team player.
- Willing to work flexible hours to support school events.

Personal Qualities
- Professional, courteous, and committed to confidentiality.
- Results-oriented with the ability to meet enrolment targets.
- High standard of integrity, empathy, and mutual respect in line with ICONS values.
- Ability to establish strong, positive relationships with families, staff, and stakeholders.

Disclaimer

This job description is intended to provide a clear outline of the role. It is not exhaustive, and duties may be adjusted to meet the operational needs of the School. Employees are expected to comply with the ICONS **Code of Conduct**, **Professional Boundaries**, **Anti-Corruption Policy**, and all relevant provisions of the **Employment Act 1955**.

Pay: From RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Opportunities for promotion

**Experience**:

- Working: 3 years (preferred)

**Language**:

- Mandarin (preferred)
- English (required)

Work Location: In person


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