Guest Services Representative

About the role Join the dynamic team at KWENG HONG PACKAGING INDUSTRY SDN BHD' as a fulltime Customer Service representative based in Sungai Petani, Kedah. In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their satisfaction with our products and services.What you'll be...

**Supervision of Front Office Operations**: **Key Responsibilities**: - Oversee front desk activities, including check-in, check-out, and guest inquiries. - Ensure front office team adheres to standard operating procedures and service standards. - Train and motivate front office staff to deliver exceptional service. - Handle guest complaints and issues,...

**Responsibilities**: - Job Descriptions: - Providing monthly sales forecasts, meeting sales budgets and case attendance for the assigned product portfolio - Building up new account coverage to further strengthen the current positioning of the company, building and sustaining a strong network base with customers to have a consistent sales growth. - Payment...

**Key Responsibilities**: **Reception and Guest Services (Front Desk Duties)**: **1. Guest Check-In and Check-Out**: - Take over receptionist duties from the evening shift, including late-night check-ins and early-morning check-outs. - Assist guests with reservations, payments, and room keys. - Provide information about hotel facilities, services, and local...

About the role As a Customer Service Executive (Automotive) at Asbenz Motors Sdn Bhd, you will play a vital role in providing an exceptional customer experience for our valued clients. This full-time position is based in Sungai Petani, Kedah, and will involve working closely with our customers to address their automotive needs and ensure their...

Clean and tidy guest rooms, bathrooms, and public areas according to hotel standards. - Change bed linens, replace towels, and restock guest room amenities. - Vacuum carpets, mop floors, and dust furniture. - Dispose of trash and ensure waste separation for recycling. - Report any maintenance issues, damages, or lost & found items to the supervisor. - Ensure...

Greeting guests as they enter a venue and helping them to find their seats. - Seeing to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages. - Circulating the room with trays of appetizers and beverages. - Directing guests to necessary services and features,...

**Key Responsibilities**: - **Room Cleaning**: Clean and prepare guest rooms to meet hotel standards, including changing bed linens, cleaning bathrooms, vacuuming, dusting, and replenishing room amenities. - **Public Area Cleaning**: Ensure that all public areas, such as lobbies, corridors, and restrooms, are kept clean, tidy, and well-maintained. -...

1) GREET CUSTOMERS. 2) ANSWER CUSTOMERS' QUESTIONS. 3) MONITOR INVENTORY. 4) RING UP ITEMS FOR CUSTOMERS. 5) ELEVATE FEEDBACK FROM CUSTOMERS TO MANAGEMENT. M Colour Printing Sdn. Bhd. is a printing and packaging company established since 2016, with dreams of revolutionizing printing industry with the latest and advance technology. We are certified with...

Our company is looking for a professional hotel front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. **Responsibilities**: - Greet guests and provide them with superb customer service. -...