Warehouse Operations Assistant

2 weeks ago

Johor Bahru, Malaysia FatHopes Energy Sdn.Bhd Full time

**a) Depot Operations Support**
- Assist the Depot Head in managing depot operations, including monitoring daily activities and ensuring compliance with safety and regulatory standards.
- Help with the setup and preparation of new depots, including assisting in staffing, licensing, and facility readiness.
- Aid in planning and organizing collection routes, optimizing vehicle use, and ensuring efficient collection volumes within assigned zones.
- Assist with the management of used cooking oil (UCO) collection and transportation activities, including tracking and coordinating with transport teams.
- Provide administrative support for PUSH inquiries, helping resolve system-related issues where needed.

**b) New Outlet Assistance**
- Support the Depot Head in compiling and verifying documentation for new outlets.
- Assist in data entry tasks, ensuring accurate and timely entry into systems (e.g., Google Forms).
- Help coordinate cash payment arrangements for new outlets, as required.
- Assist in planning and deploying drums to new outlets as part of the setup process.

**c) PUSH Administration Support**
- Assist with new outlet acquisitions and UCO collection tasks.
- Provide administrative support for drum deployments, ensuring the correct distribution of resources to outlets.
- Help monitor PUSH participants’ daily operations, including collection schedules and cash payments.

**d) Regulatory Compliance Assistance**
- Aid in ensuring that all relevant licenses and permits (MPOB, municipal, etc.) are up-to-date and in compliance with industry standards.
- Assist with ensuring adherence to health, safety, and environmental regulations within the depot.

**e) Reporting & Systems Support**
- Help compile and submit daily, weekly, and monthly operational reports to the Depot Head.
- Assist in maintaining organized and secure records of all operational documents.
- Support the administration of collection management systems and other related tools.
- Provide assistance during the development and implementation of new systems (e.g., FHEES).

**f) Customer Service & Communication**
- Assist in managing customer inquiries, requests, and complaints, ensuring timely and satisfactory resolutions.
- Provide support for urgent manual requests as needed.
- Help ensure high-quality customer service standards are consistently met.

**g) Other Duties**
- Assist with any other ad-hoc tasks or responsibilities as assigned by the Depot Head.

Pay: RM2,200.00 - RM3,000.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Warehouse: 1 year (preferred)

Work Location: In person

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