Customer Services

1 week ago

Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

**About the position**:

- Based in Batang Kali, Selangor**:

- Training at Singapore Branch for 2 weeks only.**:

- Required to do overtime & fluent in English to handle Singapore customers.**

**Job Descriptions**
- To prepare quotations and support Sales Person on Sales Inquiries
- To update contact details of customer's person in charge, working hours and delivery requirement in Customer Profile.
- Send any Notification of Change (NOC) to customer.
- Handle customer complaints, escalate the complaints to related dept and work together to provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
- Preparing sample request forms and overseeing the monitoring process for tracking the return of samples.
- To liaise with customers on estimated or planning delivery date for goods and coordinating delivery schedules.
- To liaise with customer on new order received;
- Order processing:
a) Process Purchase Order (PO) from customer, key into JDE system, and send out order to Purchasing Dept.
b) When stock arrived, prepare Stock Requisition Form (SRF) for stock transfer and liaise with Warehouse Dept if required.
c) To raise Repacking Order (RPO), if required.
d) Prepare Delivery Order (DO) and invoice; liaise with Logistics Department for delivery arrangement.
f) Filing DO and Invoices.
- To give after sales support as and when needed by customer.
- Prepare delivery report, PO report, etc. to customer as and when needed.
- Prepare and present Sales Report to management; Sales amount, Sales Order (SO) report.
- Any other task assigns by management from time to time.

**Job Type**: Permanent

**Salary**: RM1,800.00 - RM2,300.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Language**:

- fluent english (preferred)

  • Customer Services/sales Clerk

    4 days ago

    Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    **About the position**: - Based in Batang Kali, Selangor**: - Training at Singapore Branch for 2 weeks only.**: - Required to do overtime & fluent in English to handle Singapore customers.** **Job Descriptions** - To prepare quotations and support Sales Person on Sales Inquiries - To update contact details of customer's person in charge, working hours...

  • Customer Services/sales Clerk

    1 week ago

    Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    **About the position**: - Based in Batang Kali, Selangor**: - Training at Singapore Branch for 2 weeks only.**: - Required to do overtime & fluent in English to handle Singapore customers.** **Job Descriptions** - To prepare quotations and support Sales Person on Sales Inquiries - To update contact details of customer's person in charge, working hours...

  • Admin & Customer Service

    9 hours ago

    Hulu Selangor, Malaysia KARYA PIS SDN BHD Full time

    Kami di Karya PiS mencari pekerja dengan kemasukan segera bagi menyertai pasukan kami. Kami mencari pekerja bagi memenuhi kekosongan di dalam bidang Customer Service merangkap Admin kami. PEREMPUAN SAHAJA - Umur 20-25 tahun preferable - Boleh bertutur dan menulis dengan fasih dalam Bahasa Melayu - Gaya bahasa yang sopan ketika berkomunikasi dengan...

  • Customer Service Representative

    2 weeks ago

    Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...

  • Customer Service Representative

    2 weeks ago

    Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...

  • Customer Service Representative

    4 days ago

    Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...

  • Customer Service Representative

    1 week ago

    Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...

  • Customer Service Representative

    1 week ago

    Selangor, Malaysia Net2source LLP Full time

    The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. **Essential Functions/Core Responsibilities**: - Ensure service delivered to...

  • Driver (Gdl) - local & Singapore Route

    2 weeks ago

    Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    1 Unloading garment. 2 Collect soil garments from customers - Count the quantity and record them into garment tracking form. 3 Follow the delivery schedule. 4 Deliver clean garments to customer - ensure the quantity vs DO. 5 Following the checklist by ensuring Delivery Order (DO) tally with the garments loading into the lorry. 6 Maintaining the services...

  • Customer Service Trainer

    1 week ago

    Selangor, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainer,** providing unrivalled support to clients within the dynamic transportation & logistics...