Customer Service Coordinator

**Responsibilities**: - Serve as the primary point of contact for clients, handling inquiries and providing timely information on logistics services and processes. - Establish and maintain strong relationships with clients, understanding their logistics needs and ensuring service satisfaction. - Assist in identifying client requirements and aligning the...

**Position Title: Service Coordinator** Our client is a Japanese MNC with 5000 employees worldwide and still growing. They are specializing in providing advanced medical devices and imaging solutions, particularly in the fields of ophthalmology and optometry, currently looking for a **service coordinator** to assist the Service Department as a point of...

The Service Coordinator ensures the right service process for his tasks. Service coordination is one of the key role within JH after sales organisation and responsible for coordinating of service jobs of all kinds, e.g.: maintenance, repair and for creating quotations and purchase order linked to the service report. **Core Tasks** - Answering customer call...

Role SummaryThe main responsibility of the service coordinator is to independently and simultaneously coordinate vehicle/engine related cases and to administrate cases from first customer call to closing of a case. All in an positive and accepted solution for the customer and according to guidelines, standards and work manuals.Job ResponsibilitiesJob...

Job DescriptionRole and Responsibilities - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customers from service centers on their inquiries and calls. - Handle problematic shipments with also monitoring of drivers. - Communicating with customers through various channels. - Acknowledging...

Role SummaryThe main responsibility of the service coordinator is to independently and simultaneously coordinate vehicle/engine related cases and to administrate cases from first customer call to closing of a case. All in an positive and accepted solution for the customer and according to guidelines, standards and work manuals.Job ResponsibilitiesJob...

**About your role** - Promptly attend to and manage incoming leads from marketing and sales channels, ensuring a swift and professional response. - Assess and qualify potential customers, coordinating test drives or virtual appointments to enhance engagement. - Conduct timely follow-ups via calls and WhatsApp to nurture customer relationships and improve...

**Responsibilities**: - Assist HoD on team management - Assist Service Department as a point of contact for customers’ inquiry and service demand such as equipment issues, repairs and maintenance services - Manage and coordinate with warehouse to deliver to customers - Cross Department coordination to liaise with warehouse and HQ for the issuing spare...

We are looking for a friendly, motivated, and reliable Transporter Coordinator cum Customer Service to join our team. In this role, you will serve as the primary liaison between our valued customer, internal operations, transport, freight forwarders and warehouse functions. Your primary goal is to manage all transport planning, customer-facing operations by...

Our client is the leading Fleet Management System brand in Taiwan, offering a comprehensive solution that includes exceptional service processes, advanced software, reliable hardware, and robust cloud infrastructure. They are now bringing this extensive expertise to Malaysia to help local fleets operate more efficiently and productively. Founded in 2004 in...