IT Helpdesk
19 hours ago
Position : IT Helpdesk
Basic Salary : RM 2,800 - RM 3,400 + Allowances
Location : PJ Trade
Working Day : Mon - Fri
Working Hours : 9am - 6pm
**Job Scope**
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.
**Job Qualifications**:
- Min 1 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- Fresh graduate are encouraged to apply
