Executive - Customer Services

**Responsibilities**: - Handle various complaints and emergencies in a timely manner. - Responsible for combing, optimizing and improving the front-end and back-end processes of the company’s customer service department. - Responsible for handling customer complaints, keeping work records, understanding the authenticity of the incident, coordinating...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

Responsible for customer inquiries about parcel tracking. - Opportunity to gain knowledge in Japanese logistic company. - Coordinate and support internal departments and external vendor to ensure seamless execution of customer orders or inquiry. - Follow up the case, ensure issues are resolved, and provide feedback back to customer. - Maintaining good...

We are looking for a responsible and detail-oriented **Customer Service Executive** to join our team. You will be the key point of contact for our customers, supporting both residential and commercial service operations. **Key Responsibilities**: - Generate and update service reports. - Contact customers to schedule service appointments. - Respond to...

Job Overview:As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product/service information.This is an exciting opportunity for Mandarin speakers to build a rewarding career in customer service.What You Will Do:Handle inbound and outbound calls, emails, and service...

Job Overview: As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product/service information.  This is an exciting opportunity for Mandarin speakers to build a rewarding career in customer service. What You Will Do:Handle inbound and outbound calls, emails, and service...

Be responsible to support day-to-day operations in warehouse. - Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution. - To ensure all inventory transaction are completed within the timeline and maintain stock accuracy. - Following up on outstanding payments and answering customer queries. -...

**Position**: Customer Service Executive **Project**:Telco Industry **Location**: Ara Damansara, Petaling Jaya **Salary**:RM2000 **Benefits**: - KPI allowance - up to RM500 - Night shift allowance - up to RM400 - EPF SOCSO provided - Training provided (1-month) - Nearby with Public Transport **Working Days**: 5 days, 2 days off **Working Hours**: 9...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure it is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - Ensure efficient...