QAqc Officer Specialist

2 weeks ago

Kuala Lumpur, Malaysia Flash Malaysia Express Sdn. Bhd. Full time

Job Description: - Develop comprehensive policies, procedures, and standards for the entire logistics process, end-to-end coverage to ensure the accuracy, relevancy, and adequacy of policies. - Conducted audits of employee performance to ensure adherence to quality standards, while maintaining positive customer and agency relations. - Organize and execute internal audits for drivers, focusing on proof of delivery, proof of pickup, return to seller, and SOP non-compliance. - Design and develop the process flow of reporting lines for disciplinary actions, establishing clear channels for reporting and resolution. - Organized and conducted training and briefing sessions for various teams on new guidelines, utilizing strong communication and presentation skills. - Monitor the progress and effectiveness of the project quality management system and recommend and implement improvements when required. - Responsible for damaged parcels and lost parcels: standard, fine and incentives. - Administer and reporting damaged parcels and lost parcels’ data. - Analyze the rate and minimize the risk. - Ensure the policies, standards and workflow carried out efficiently. Job Requirements: - Graduated with a Diploma or Degree in any related fields or equivalents qualifications. - Have at least 1-2 years of experience in related background (Quality Management, Supply Chain & Logistic) - Preferably logistics supply chain business products and system products, understand warehousing and distribution business scenarios. - Having excellent MS Office skills (Excel and PowerPoint) - Able to communicate in multiple language is an advantage. - Energetic, determined and highly capable disposition. - Fresh graduate are encourage to apply
Flash Express is the integrated E-Commerce service provider under the concept “In mind In delivery” and was established in 2017 by Mr. Komsan Saelee, the Chief Executive Officer. Under the business of Flash Group, apart from Flash Express service, we also provide other services that covers all areas to be the integrated E-Commerce service provider, such as Flash Logistics that provide large items delivery service, Flash Fulfillment that deals with goods storage, Flash Home or parcel delivery agent service and Flash Money or financial service. Currently expanding into Malaysia, we are looking for local talents to be part of our pioneer team.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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