Customer Service Admin Executive

1 week ago

Kuala Lumpur, Malaysia Dytan Health On-Line Full time

This is a 12-month contract role, with the possibility of permanent placement The company may consider offering you a permanent position after the contract period, depending on your performance. Join us and showcase your potential

**Responsibilities**
- Coordinate appointments for medical examinations for insurance company clients.
- Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company.
- Handle inbound and outbound calls.
- Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time.
- Assist in overall administrative duties.

**Requirements**:

- Required language(s): English, Bahasa Malaysia.
- Previous work experience in customer service or administration in the medical/healthcare fields are an added advantage.
- Have experience handling inbound and outbound calls
- At least 1 Year(s) of working experience as Customer Service Executive or administration field
- Preferably Junior Executive specialized.
- Good interpersonal and communication skills.
- Computer literate, familiar with Microsoft Office Application
- Must be target driven and able to hit KPI's given
- Must be able to multitask.
- One (1) working Saturday per month.
- Applicants should be Malaysian citizens
- Available immediately
- Opportunity for Permanent Placement

Pay: RM2,300.00 - RM2,700.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your notice period?
- What is your expected salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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