Korean Customer Service
1 week ago
Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Pay: RM8,000.00 - RM9,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Vision insurance
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- STM/STPM (preferred)
**Language**:
- English (preferred)
- Korean (preferred)
**Location**:
- Shah Alam (preferred)
Work Location: In person
-
Customer Service
1 week ago
Shah Alam, Malaysia Mindpec Solutions Full time**[Korean Speaker] Process Associate - Travel Industry** **Location**: UOA Business Park, Shah Alam, Kuala Lumpur, Malaysia **Onsite | Permanent Role | Immediate Hiring** We’re hiring **Korean-speaking Process Associates** for a global travel platform! If you're fluent in **Korean & English** and passionate about delivering great customer experiences,...
-
Customer Service Korean Speaker
1 week ago
Shah Alam, Malaysia Jom Kerja! Full time**Office**: UOA Business Park, 1, Jalan Pengaturcara U1/51, Seksyen U1, 40150 Shah Alam, Selango Working window: In between of 8 am till 2 am (8 hours productivity + 1 hour break) [ex: 8 am - 5 pm / 6 pm -2 am] **Job Summary** As a Customer Service Representative, you will provide exceptional support to customers in the Korean language. You will assist...
-
Customer Success Specialist
4 days ago
Shah Alam, Malaysia Trinity Workforce Solution Full time**Responsibilities**: - Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Maintaining a positive, empathetic,...
-
Customer Support Korean- no Night Shift
4 days ago
Shah Alam, Malaysia Jom Kerja! Full time**Office**: UOA Business Park, 1, Jalan Pengaturcara U1/51, Seksyen U1, 40150 Shah Alam, Selango Working window: In between of 8 am till 9 pm (8 hours productivity + 1 hour break) [ex: 8 am - 5 pm / 12 pm -9 pm] **Job Summary** As a Customer Service Representative, you will provide exceptional support to customers in the Korean language. You will assist...
-
Customer Support Non-native Korean
4 days ago
Shah Alam, Malaysia Jom Kerja! Full time**Office**: UOA Business Park, 1, Jalan Pengaturcara U1/51, Seksyen U1, 40150 Shah Alam, Selango Working window: In between of 8 am till 2 am (8 hours productivity + 1 hour break) [ex: 8 am - 5 pm / 6 pm -2 am] **Job Summary** As a Customer Service Representative, you will provide exceptional support to customers in the Korean language. You will assist...
-
Korean Speaker- Normal Working Hour
2 weeks ago
Shah Alam, Malaysia Trinity Workforce Solution Full time**Responsibilities**: - Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Maintaining a positive, empathetic,...
-
Korean Speaker/ Mandarin Speaker
1 week ago
Shah Alam, Malaysia Agensi Pekerjaan Elitez Malaysia Sdn Bhd Full time**Responsibilities** - Handle pre - and post-online booking inquiries, general questions, escalation support, and booking amendments/cancellations - Deliver exceptional customer service by providing accurate information and timely support - Collaborate with the team to meet KPI targets and service level agreements (SLA) - Maintain a positive, empathetic, and...
-
Customer Service Executive
15 hours ago
Shah Alam, Selangor, Malaysia IGT Solutions Full time 40,000 - 60,000 per yearJob Description :You will be serving a world famous airlines/travel agency.Communicating with customers through various channels and acknowledging and resolving customer complaints.Modify, change and/or cancel existing reservation.Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.Maintaining a positive,...
-
Sales Admin
14 hours ago
Shah Alam, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time**About the Company** **Samsung SDS** is a global IT services company and a subsidiary of the Samsung Group, one of the largest conglomerates in South Korea. Established in 1985, Samsung SDS has grown to become a leading provider of IT services, digital solutions, and consulting, focusing on areas such as cloud computing, artificial intelligence, big data...
-
Global Service Desk Analyst
4 days ago
Shah Alam, Malaysia Mettler Toledo Full timeAbout Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...