Warranty Officer

Responsible for warranty control and administration in accordance with claim procedures in order to minimize warranty rejection.

**Job responsibilities**:

- Process warranty claims on a timely basis.
- Process all warranty paperwork to ensure proper documentation.
- Monitor and ensure that the quality of the claims submitted are able to make good on the claims.
- Escalate warranty claim discrepancies to HQ Warranty in order to minimize leakages.
- Monitor warranty debtors to ensure timely collection of payment within provisioning policy.
- Verify payments from the Principal in order to ensure proper collection book-keeping.
- Perform monthly disposal of warranty parts to ensure compliance with Principal policy and efficient management of storage space.
- Ensure compliance to aftersales policies and processes to minimize leakages and optimize efficiency.
- Performs any other duties that may be delegated from Manager from time to time.

**Requirements**:

- Preferably 2 years of working experience in automotive service and repair or related field.
- Possess strong self-discipline, time management skills, able to work in a team with a positive attitude towards learning.
- Able to work under a fast-paced environment.

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Skudai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current notice period?
- How soon would you be able to start if selected for the position?
- What are your salary expectations for this role?

**Experience**:

- Warranty Officer: 2 years (required)

**Location**:

- Skudai (required)

Work Location: In person