Order Processing

4 days ago


Shah Alam, Malaysia Ichor Systems Malaysia Sdn Bhd Full time

**About the role**
**Work Location**: Malaysia

**What you'll be doing**
- Contact for Customer Inquiries, orders, complaints, RMA’s and quotes.
- Enter customer orders into database accurately and promptly
- Verify order details for accuracy and completeness
- Provide order confirmations to customers
- Communicate with customers to resolve order discrepancies
- Maintain detailed and organized records of orders
- Collaborate with sales and warehouse teams to ensure order fulfillment
- Provide exceptional customer service
- Perform other administrative tasks as required

**What we're looking for**
- Proven work experience as an Order Entry Clerk, Sales Administrator, or similar role
- Strong problem solving skills
- Proficiency in data entry and management
- Proficient in MS Office Suite, particularly MS Excel
- Aptitude for understanding a wide array of part numbers and manufacturing processes
- Excellent communication and customer service skills both written and verbal
- Strong attention to detail and accuracy
- Ability to multi-task in a fast-paced, deadline-driven environment
- **MUST** Bachelor Degree in any discipline is preferred.

**What we offer**

At ICHOR Systems Malaysia Sdn Bhd, we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits of joining our team include:

- Free Parking / Transport Allowance / Mobile Allowance
- Comprehensive health and life insurance coverage / vision / Dental
- Opportunities for professional development and career advancement
- A collaborative and supportive work environment and culture

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM6,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Vision insurance

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary

Work Location: In person



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