Reservation Agent

2 weeks ago

Kuala Lumpur, Malaysia JOMLAR TRAVEL AND TOURS SDN.BHD. Full time

At least **1 Year(s)** of working experience in the related field is required for this position.
- Preferably **Junior Executive** specialized in **Sales - Corporate** or equivalent.

**Main Duties**
- To do the outbound/inbound call whenever necessary.
- Communicate with clients to determine travel needs, budgets and preferences.
- Sells and coordinates transportation, accommodations, insurance, tours and activities.
- Advises clients regarding destinations, cultures, customs, weather and activities.
- Collects payments, books travel arrangements and pays applicable fees.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Helps operation department regarding’s to travel issues, conflicts, complaints, cancelations and refunds.
- Maintains relationships with travel and tour vendors Build by Business Development Executive
- Attends travel seminars and conferences.
- Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
- Contributes to agency efforts by accomplishing related tasks as needed.

**Job Type**: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM5,000.00 per month

**Benefits**:

- Flexible schedule
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

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