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Front Office Assistant
2 weeks ago
* Takes care of the arrival and departure processes for guests in compliance with internal procedures.
- Maintains excellent relations with the welcomers, ensuring their activities complement each other.
- Informs guests about the formalities, any particular conditions relating to their stay and the services available.
- Handles phone calls
- Passes on information as necessary to other departments (floor staf, technical etc) and to other members of the front desk team.
- Ensures that all guest documentation is up-o-date and available.
- Depending on the type of hotel, may handle reservations outside the reservations department's opening hours.
**Job Types**: Full-time, Permanent
**Salary**: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Office Assistant: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)