Customer Service Personnel
4 days ago
Key Responsibilities
- Take orders online (scripts and training will be provided).
- Manage customer orders using the company's system.
- Record and organize phone numbers and other customer information in the database.
- Handle online presentation of products, ensuring customers receive full acknowledgement of products.
- Perform additional tasks as assigned by management.
- Assist customers in handling external systems as needed
**Qualifications**:
- Must possess at least Higher Secondary/STPM/”A” Level/Pre-U, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Customer Service/Business Studies or equivalent.
- Proficient in using computers, smartphones and WhatsApp.
- Able to communicate effectively via phones and WhatsApp.
- Excellent verbal and written communication skills.
- Efficient in responding to comments and customers inquiries in a timely manner.
- Proficient in English (preferred)
- Proficient in Mandarin (preferred)
- Proficient in Tamil (preferred)
- Works well with mínimal supervision
- Experience in customer service and managing online product presentations is a plus.
**Benefits**:
- Includes contributions to EPF and SOCSO.
- Opportunities for professional growth and development.
Working Hours
- Sunday to Thursday: 9 AM - 6 PM
- Friday: OFF
- Saturday: 9 AM - 2 PM or 12 PM - 6 PM (Rotate Shift)
**Job Types**: Full-time, Fresh graduate
Pay: RM1,700.00 per month
**Benefits**:
- Professional development
Application Question(s):
- Expected Salary?
Work Location: In person
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