Customer Care Officer

Attending to enquiries after Service Marketing sent out service reminders & promotional packages via weekly SMS blast to enhance customer retention rate - To conduct weekly customer service satisfaction surveys for both sales (post-purchase)and after sales (post-service and repair).This initiative aims to gather feedback from our customers to enhance their...

**Industry**:Chiropractic & Physiotherapy. **Location**:Publika, Kuala Lumpur. **Responsibilities**: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work...

**A)** **KEYS RESPONSIBILITIES** **1. Customer Interaction & Voice Management** - Handle customer questions, complaints, and feedback in person, by phone, or in writing. - Keep an organized record of all customer and tenant feedback. - Work with the Sales Officer and Mall Manager to create and display replies to customer feedback. - Escalate serious or...

**About the Role**:We are looking for a talented and inquisitive individual to join our Care & Success Management Office in Kuala Lumpur (Malaysia) for an internship of 6 months. As a Care & Success Management intern, you will be assisting the Care & Success Management Office in improving the current processes. This is an opportunity for an individual to...

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Customer Care to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Job...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers **Job Types**: Full-time, Contract,...

Customer Care Manager, Malaysia The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics....

Elevate your customer service career at Allianz Partners—the global leader in assistance and insurance for travel, health, and mobility. We help people navigate life's unexpected moments with empathy, clarity, and action, delivering support that really matters when it counts.Join our multilingual Customer Care team, the first touchpoint for customers,...

Elevate your customer service career at Allianz Partners—the global leader in assistance and insurance for travel, health, and mobility. We help people navigate life's unexpected moments with empathy, clarity, and action, delivering support that really matters when it counts.Join our multilingual Customer Care team, the first touchpoint for customers,...

**Hiring of Customer Care Executive** **Salary range: RM 2,500 - RM 3,500** **Working Location: Jalan Klang Lama, Kuala Lumpur** **Working hours: Any 5 days a week (may including weekends), 2 shift rotation (10am - 7pm / 1pm - 10pm)** - To provide operational support by answering calls (our company software phone and online queries and provide technical...