Current jobs related to Front Office Supervisor - George Town - Marriott International, Inc


  • George Town, Penang, Malaysia Agensi Pekerjaan Neutron Technologies & Communications Full time 30,000 - 60,000 per year

    Job Descriptions:Greetings guests upon arrival and making them feel welcomed.Supervise daily shift process ensuring all team members adhere to standard operating procedures.Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.Resolve customer issues, complaints, problems in a...

  • Front Office

    5 days ago


    George Town, Malaysia REUNION ASIA SDN. BHD Full time

    _**Hiring Hotel Front Office**_ We are looking for an enthusiastic and professional Front Office to join our team. As the first point of contact for our guests,you will play a crucial role in creating a positive and welcoming experience. **Responsibilities**: - Greet and welcome guests with a friendly and professional demeanor. - Handle check-ins,...


  • George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24176654 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...


  • George Town, Penang, Malaysia Capri by Fraser Full time 30,000 - 60,000 per year

    Company DescriptionCapri by Fraser is an innovative accommodation concept by Frasers Hospitality designed for the modern e-generation traveler. It blends the best of lifestyle hotel and serviced residence features, providing guests with customizable services and full comfort. Capri by Fraser breaks away from the norms of traditional hotels by offering...


  • George Town, Penang, Malaysia Loop On Leith George Town Penang Hotel by Compass Hospitality Full time 3,000 - 6,000 per year

    Company DescriptionLoop On Leith George Town Penang Hotel by Compass Hospitality is a trendy, stylish boutique hotel located near George Town, Penang, a UNESCO World Heritage Site. The hotel offers modern, cosy guestrooms with free Wi-Fi and beautifully designed bathrooms, perfect for relaxation.Loop On Leith is the ideal gateway and getaway destination in...


  • George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24175210 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...


  • George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**25112169 **Job Category**Rooms & Guest Services Operations **Location**Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...


  • George Town, Malaysia Cheong Fatt Tze - The Blue Mansion Full time

    Company Description Cheong Fatt Tze - The Blue Mansion is a luxurious boutique hotel located in the beautiful and historic Georgetown of Penang. Built in the late 19th century, the award-winning mansion has been meticulously restored and offers guests a unique experience that blends luxury and history, with elegant rooms, fine dining, and Chinese...


  • George Town, Malaysia Macalister Hotel by PHC Full time

    Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...


  • George Town, Malaysia Macalister Hotel by PHC Full time

    Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...

Front Office Supervisor

2 weeks ago


George Town, Malaysia Marriott International, Inc Full time

**Additional Information**
**Job Number**24175422
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia, 10400
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.