Duty Manager
1 day ago
Supervise receptionists and bellhops to maintain a positive hotel image and monitor standard of their customer services.
- Conduct on-job-training for receptionists and bellhops
- Oversee and ensure the accuracy of Property Management System (PMS)
- Oversee daily operation and ensure hotel runs smoothly
- Assist and attend guests to check in/out
- Handle and resolve guests complain politely, calmly, and effectively
- Conduct daily briefings and ensure receptionists aware of guests’ special requests
- Manage and handle daily transactions accurately in cash, credit cards, and online banking transactions in settlements and ensure the petty cash always in appropriate levels
- Able to perform rotating shift whenever is necessary
- Work closely with housekeeping, maintenance, and reservation team and convey the message to receptionists clearly and effectively
- Make management-level situational assessments before escalation
- Clarify and report discrepancies to assistant and hotel manager
- Submission daily operation, weekly cash collection and petty cash reimbursement form, and incident reports to superiors
Requirement
- Preferably has at least 2 years of relevant experience
- Good communication skills
- Friendly and detail-focused in customer service
- Able to communicate in Mandarin with reservation team from China will be an added advantage
Pay: RM2,800.00 - RM3,500.00 per month
Work Location: In person
-
Duty Manager
5 days ago
Melaka, Malaysia Marriott International Full timeJob Description **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest...
-
Duty Manager
2 weeks ago
Melaka, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**24171554 **Job Category**Rooms & Guest Services Operations **Location**Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia, 75100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...
-
Duty Manager
1 week ago
Melaka, Malaysia Marriott International, Inc Full time**Job Number** 24100911 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...
-
Duty Manager
3 days ago
Melaka, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25178066 **Job Category**Rooms & Guest Services Operations **Location**Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia, 75100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...
-
Duty Manager
2 weeks ago
Melaka, Malaysia Holiday Inn Melaka Full time**What’s the job?** Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. **Requirements**: - At least 2 years' experience as Duty Manager in hotel Front Office - Good command of spoken and written English - Strong skills and experience in Front Office system and procedures. -...
-
Duty Manager
7 days ago
Melaka, Malaysia Marriott International Full timeJob Description *** Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming...
-
Retail Sales Assistant
1 week ago
Melaka, Malaysia SP DUTY FREE (M) SDN BHD Full time**Responsibilities**: - Greet and engage with customers in a friendly and professional manner. - Assist customers in finding the products they are looking for and provide recommendations based on their needs. - Maintain a clean and organized sales floor, including product displays and shelves. - Process transactions accurately and efficiently using our...
-
Admin Executive
5 days ago
Melaka, Malaysia MDSA RESOURCES SDN BHD Full time**1) ** **Summary of Principal Job Responsibility**: - To ensure Hatten’s rules and regulations are strictly adhered to. - To assist the Building Executive on administrative duties & etc. - To be conversant in: - Writing good and effective correspondence. - General market intelligence of the property sector. - Formulating and implementing with guidance...
-
Internship Admin Project Management
2 weeks ago
Melaka, Malaysia MF TECHNOLOGY SUPPLY & SERVICES (M) SDN. BHD. Full timeJOB RESPONSIBILITIES: 1. BUILDING AND MAINTAINING GOOD WORKING RELATIONSHIPS WITH CUSTOMERS 2. PERFORMING ALL DUTIES OF THE SALES MANAGER IN CASES OF ABSENCE OR EMERGENCY 3. WORK DIRECTLY WITH PROJECT MANAGERS TO HELP IMPLEMENT PROJECT GOALS 4. ASSIGN DUTIES TO STAFF TO IMPLEMENT PROJECT GOALS, AS NEEDED **REQUIREMENTS**: 1. SOLID COMMUNICATION AND...
-
Building Manager
1 week ago
Melaka, Malaysia MDSA RESOURCES SDN BHD Full time**Summary of Principal Job Responsibility**: As a Building Manager for a strata property in Malaysia, you will be responsible for overseeing the maintenance, operations, and management of a multi-unit residential or commercial property governed by the Strata Management Act. Your primary objective is to ensure the smooth functioning and upkeep of the...