Level-2 Application Support

Hi Greetings from Avows technologies We have multiple openings for **Level-2 Application Support** Please find the JD "Minimum CGPA 3.2 with Bachler / Master degree, major in Computer Science or Information Technology. DB basic skill with proficiency in writing SQL queries and working with SQL Server will be nice to have. Experience by using ITSM tools like...

**Job Position: IT Application Support** **Salary Up To RM8000** **Location: Kuala Lumpur** **Job Descriptions**: - Ability to keep Customer at the forefront of all requests and advocate for the Customers needs at all times. Advocate for Customer Success - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues -...

Key ResponsibilitiesBusiness Operations SupportAct as system administrator for Salesforce Service Cloud, including user accounts, security control, workflows, and e-forms.Provide Level 1 support and monitor system interfaces across Finance, Procurement, and HR platforms.Administer and support Anaplan platform for business operations.Oversee integration of...

a. Providing IT-managed desktop support services including timely resolution of IT desktop related incidents. b. Perform 1st level line IT support and troubleshooting services (for notebook, desktop, telecommunications and network services related problems) to CLIENT. c. To be the key team to centralize all general call logging, status...

Job Responsibilities:Responsible for providing end-to-end application support to business units by working closely with internal/external IT support teams.Identify improvement to address recurring issues to ensure issues are not repeated.Maintain strong understanding on the business process and system functionalities.Proactively identify potential issues and...

Job Details:Work Location: Kuala LumpurContract Duration: 12 monthsWorking Hours: L1 (shift hours), L2 (8.45am - 5.45pm)Offered Salary: RM 6,000 (Level 1), RM 9,000 (Level 2)Job Responsibilities1. Application Operations SupportProvide daily operational support for business applications, ensuring smooth execution of Incident, Problem, Request, and Change...

**Job Summary**: As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required. **Responsibilities**: - Aiding...

**Key Responsibilities**: - Provide support to end-users related requests or inquiries concerning General Inquiries, User Support, Guidance on Standard Workflows. - Provide exceptional customer service and ensure prompt and effective resolution of customer problems via first interaction resolution guidelines and/or escalated process. - **Troubleshooting**:...

**Job Summary** Provide first-level support and solutions/workarounds to the business users for troubleshooting of problems on the corporate banking systems and attending to queries. Ensure all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and...

We are seeking a proactive and detail-oriented Application Support to ensure the smooth operation, maintenance, and continuous improvement of our enterprise applications. This role acts as the first line of support for application-related issues and collaborates closely with users, developers, and infrastructure teams to resolve incidents, implement fixes,...