Education Quality

Key Responsibilities

Strategic Leadership in Education Quality and Compliance
- **Lead the development and implementation of the institution's EQUAL strategy,** ensuring alignment with academic objectives and MQA standards.
- **Drive a culture of quality, continuous improvement, and accountability,** embedding rigorous quality benchmarks across academic and administrative units.
- **Foster excellence and innovation in educational practices,** creating policies that support high standards and improved learning outcomes.

Quality Assurance and Standards Implementation
- **Establish and oversee the institution’s quality assurance framework,** including policies, procedures, and performance metrics aligned with the EQUAL standards.
- **Collaborate with academic departments** to support program reviews, quality enhancement initiatives, and integration of best practices in teaching and learning.
- **Maintain alignment with national and international quality assurance criteria** and university standards, supporting academic departments in meeting both local and global expectations.

Accreditation, Licensing, and Compliance
- **Coordinate all accreditation and licensing activities,** including MQA accreditation, institutional audits, and re-accreditation processes.
- **Ensure compliance with regulatory bodies and accrediting agencies,** overseeing the preparation and submission of documentation to MQA and other relevant entities.
- **Act as the main liaison with regulatory authorities,** ensuring university practices align with evolving standards and accreditation requirements.

Institutional Audit and Continuous Learning
- **Lead and manage audit processes across departments,** ensuring adherence to both internal quality standards and external compliance requirements.
- **Conduct internal reviews and quality audits,** identifying opportunities for improvement and guiding departments through action plans.
- **Oversee the development and execution of audit schedules,** preparing for both planned and ad-hoc reviews to ensure consistent quality.

Stakeholder Engagement and Collaboration
- **Build and maintain relationships with key external stakeholders,** including MQA, the Ministry of Higher Education, and other accrediting organizations.
- **Represent the university in external forums, conferences, and quality assurance events,** enhancing the institution's profile and staying updated on regulatory trends.
- **Engage with internal stakeholders** such as faculty, students, and administrative teams to create awareness and understanding of quality expectations.

Policy Development and Educational Enhancement
- **Develop and implement quality-related policies,** ensuring they address curriculum standards, program evaluation, and student outcomes as part of the EQUAL approach.
- **Promote curriculum innovation and support policy adherence,** guiding academic teams on meeting EQUAL and regulatory standards.
- **Ensure that policies contribute to a positive learning environment,** fostering academic integrity, fairness, and accessibility.

Data Collection, Analysis, and Reporting
- **Oversee data management and quality assurance reporting,** ensuring accurate and timely submission of performance metrics to MQA and other regulatory bodies.
- **Analyze data to inform strategic decision-making and continuous improvement initiatives,** using insights to address gaps and reinforce strengths.
- **Monitor institutional performance against EQUAL standards,** providing regular reports to leadership and recommending improvements based on findings.

Professional Development and Training
- **Provide training and professional development for faculty and staff,** building capacity in quality assurance, audit processes, and compliance.
- **Encourage continuous professional learning,** supporting staff in obtaining certifications and staying current in quality assurance practices.
- **Champion a culture of ongoing improvement,** helping staff adapt to changes in standards and accreditation requirements.

Resource and Financial Management
- **Manage the budget for EQUAL activities,** ensuring effective resource allocation and responsible spending.
- **Collaborate with HR and finance departments** to address staffing and resource needs for quality, audit, and licensing functions.

RequirementsEducation
- **Master’s degree in Education, Quality Management, Higher Education Administration, or a related field** (Doctorate preferred).
- **Certification in quality assurance, accreditation, or audit management** is a plus.

Experience
- **Minimum of 8-10 years of experience in education quality assurance, audit, or compliance,** with at least 5 years in a senior leadership role.
- **Extensive experience working with MQA standards, Malaysian higher education regulations, and institutional audits.**:

- **Proven track record in managing accreditation processes** and implementing quality frameworks in a university setting.

Skills and Competen