Assistant Supervisor

24 hours ago

George Town, Malaysia Bighire Agency Full time

**Location**: Kimberly Street, George Town.

**Assistant Supervisor Job Description**
- Ensure high standards of service and operations at all times.
- Brew beverages following in-house recipes to maintain consistent taste and presentation.
- Perform quality control checks to ensure beverages meet the recipe and taste expectations.
- Set sales targets and create action plans to achieve them.
- Prepare weekly staff schedules and ensure adequate staffing to meet operational needs.
- Source, hire, and train new staff for the outlet.
- Manage inventory to ensure enough stock to meet daily sales targets.
- Handle outlet transactions (cash, card, e-wallet) accurately and securely.
- Monitor and manage outlet costs (raw materials, staffing, utilities) to meet profitability goals.
- Ensure all staff follow outlet operational guidelines and procedures.
- Provide excellent customer service and resolve complaints promptly.
- Maintain outlet cleanliness and ensure equipment is in good condition; arrange for maintenance if needed.
- Participate in operational tasks, including beverage preparation, cashier duties, and other relevant tasks.

**Requirements**:

- Minimum SPM certification.
- 3 years of experience in F&B outlet management.
- Team player, able to achieve outlet targets and ensure smooth operations.
- Self-motivated to keep skills and knowledge up to date.
- Basic computer skills (Excel, PowerPoint, etc.).
- Own transportation and willing to travel.

**Benefits**:

- **Sales Target Commission**:

- **Attendance Allowance**:
**Basic salary**: RM2400 /month

**Attendance Allowance**:RM400 /month

**Working Hours**: 8 hours/day, 6 days/week

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- People Management: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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