Tele Caller

1 week ago

Kuala Lumpur, Malaysia Lokal App Full time

**What is Lokal**:
We are Lokal, India's premier hyperlocal platform, offering services in various Indian languages. We focus on developing world-class products for non-English speakers across India by delivering local information, classified ads, and continually evolving to include new and significant use cases every day. We operate in several states including Andhra Pradesh, Telangana, Tamil Nadu, Kerala, Karnataka, Maharashtra, Gujarat, and are proud to have amassed over 45 million downloads to date.

Headquartered in Bengaluru, Lokal was founded in 2018 by Jani and Vipul, both distinguished IIT alumni recognised in. As a Series B funded startup, we have garnered support from top-tier investors such as the Sony Innovation Fund, YCombinator, 3one4 Capital, India Quotient, and Global Brain. Our mission is driven by a commitment to innovation and a deep dedication to effectively serving our users..

We are being heard: Inc 42, Forbes, Economic Times

**Role Overview**:
**Key Responsibilities**:

- Make outbound calls to potential and existing hosts to inform them about products and services.
- Follow up on leads generated through various marketing campaigns.
- Maintain detailed records of host interactions and transactions.
- Achieve daily/weekly/monthly call and conversion targets.
- Provide accurate and timely information to hosts.
- Stay updated with the latest products, services, and promotional offers.
- Train & Onboarding new hosts as per Guidelines of App.

**Requirements**:

- Bachelor’s degree.
- Proven experience as a Telecaller or in a similar role.
- Excellent verbal communication skills in Malayalam & Must be fluent in English (Must know Read, write and speak)
- Ability to handle Host rejection and remain patient.
- Basic knowledge of computer operations, CRM & Excel.
- Strong listening and negotiation skills with a positive attitude and ability to work in a team.

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