Sales Support Administrator

Sales Support Administrator
Division - Weir Minerals
Location - Mutiara Damansara, Selangor, Malaysia
On-site

Purpose of Role: Provide project co-ordination and support to the Sales team & Product Manager to enable timely and efficient sales/project delivery to Weir customers. This includes reporting, data entry, process, administration and auditing of data.

Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge - but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

About WEIR:
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

Objectives:

- Acts as a primary resource for the effective preparation & development of estimating, quoting and tender preparation.
- Execution of orders is part of the role.
- Work closely with sales & project management team.
- Manage sales enquiries, part number, maintain stock levels & pricing.
- Supports customer base in parts management.
- Prepares and manages proposals for tender purposes.
- Interfaces with customers and company resources.
- Develops, maintains, and improves Comminution product documentation.
- Participates in Corrective Action Request, Evaluation processes and
- assist with the determination of root causes and resolution of issues.

Key Responsibilities:

- Data Management: Support the Product Manager in organizing and maintaining product-related documentation, including specifications, customer feedback, and market research. Ensure all documents are up-todate and easily accessible for the team.
- Sales Order Management: Sales order variation process management, ensuring order progress is tracked and planning impact is incorporated and effectively communicated to in/external stake holders.
- Project Support: Collaborate with the Product Manager in monitoring project timelines, tracking progress, and updating project management tools. Assist in coordinating cross-functional teams and ensuring deliverables are met in a timely manner.

Job Knowledge/Education and Qualifications:

- Education and/or Experience: Proven work experience in a similar role, in
particular the management, population and administration of a CRM database.
- Language Skills: English-verbal & written. Ability to read and interpret
documents such as Product Catalogs & datasheets, Project Documentation,
Sales enquiries. Ability to write routine reports and correspondence. Ability to
speak and communicate effectively with employees of organization.
- Mathematical: Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals. Ability to
compute rate, ratio, and percent and to draw and interpret bar graphs.

with the ability to multitask effectively.
- Computer Skills: Proficient in using productivity tools such as Microsoft Office
suite (Word, Excel, PowerPoint, Outlook). Knowledge of SAP C4S is an
advantage
- Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Core Competencies:

- Technical Skills - Strives to continuously build knowledge and skills; shares
expertise with others.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity
and openness to others' views; gives and welcomes feedback; contributes to
building a positive team spirit; puts success of team above own interests; able to
build morale and group commitments to goals and objectives; supports
everyone's efforts to succeed.
- Quality Manage