Customer Service

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder.Besides, the personnel might need to support for some sorting/ on site observation when there is needed....

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

**JOB DESCRIPTION**: - Attend to customer enquiries and issued pointy - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so...

We're hiring for Full Time Customer Service based in Setia Alam & Klang (You can choose which location you prefer) - Position : Customer Service - Office location : Setia Alam / Klang - Office hour : Monday-Friday (9:00 am - 6:00 pm) Jobscope: - Handling customer inquiries by phone call - Provide assistants, answer customer's question and process...

Job descriptionMaintain strong relationships with key customers, ensuring excellent service and repeat business.Job Scope: A Customer Service Representative in an international NVOCC (Non-Vessel Operating Common Carrier) shipping company plays a crucial role in ensuring smooth communication between customers, agents, and internal teams. Their...

Customer Service Arrange import and export operation and documentation Arrange local and overseas transportation ( Sea & Air ) Handle correspondence with local or overseas agents. Have a good liason with Shipping companies. Daily co-ordination of operation and customer booking. Manage Documentation and Customer Services Dept. Familiar with shipping...

Job descriptionMaintain strong relationships with key customers, ensuring excellent service and repeat business.Job Scope: A Customer Service Representative in an international NVOCC (Non-Vessel Operating Common Carrier) shipping company plays a crucial role in ensuring smooth communication between customers, agents, and internal teams. Their...

Position: Customer Service Advisor I (Japanese Speaker – N1)Location:Cyberjaya, Selangor, MalaysiaBusiness Hours:Rotating shift (7:00 AM – 10:30 PM)Working Time:8 hours working + 1 hour lunch + 30 mins breakBusiness Days:Monday – Sunday (5 working days, 2 days off)Language:Japanese (N1 Certified) OnlyMandatory Requirement: Candidate must relocate to...

Job DescriptionVerify the accuracy of import documents, including INVOICE, PACKING LIST, B/L, and HS CODE.Coordinate and send related documents to the shipping line.Assist and coordinate with the customs entry staff to ensure accurate declaration.Follow up and update shipment status to customers.Responsible for data entry into the company system.Plan and...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...