Customer Success Specialist

**Job Title**: Customer Success Specialist (CSS) **Location**: Penang **Employment Type**: 12 month contract (renewal contract) **About the Role**: **Key Responsibilities**: - Assist customers in placing online orders, resolving inquiries, and managing concerns with a professional attitude. - Ensure the confidentiality and security of customer payment and...

**##We're Hiring: Customer Success Specialist (Chinese Speaker) ##** Are you passionate about delivering exceptional customer service and solving problems with a proactive attitude? Do you thrive in a fast-paced, customer-focused environment? If so, this opportunity is for you! What You'll Do: ✔Help customers with online orders and provide timely...

**Role: Travel (Customer Success Specialist)** - Language: Japanese - Start Date: 31st July & 11th Sep - Location: Penang - Salary: RM 7300 to RM 11000 (including allowances) - Education: Fresh Graduates can apply - Experience: CS experience preferred (not mandatory) - Shift: Rotational (24x7) - Assist Japanese-speaking customers with travel-related...

**Role: Social Media Customer Success Specialist** - Language: Japanese - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social media...

Vacancy: Customer Success Specialist - English (Malaysians) Location: Penang, Malaysia. **Salary**: Budget - RM3500 Work Hour: Rotational Shift Start Dates: ASAP Job description CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is...

Job Title: Customer Success Specialist - Mandarin + English - Location: One Precinct, Bayan Baru Pulau Pinang - Shift: 5 working days (Rotational Shift) Job Highlights - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Language and Night Shift Allowance Job Responsibilities: - Support customers to...

**Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: CRM (Customer relationship Management) Customer Service Microsoft Office Customer oriented typing skills Taiwanese Must be fluent in speaking...

Our client is the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...

Our client is the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...