Contact Center Manager

OverviewJob Description If you have proven 1 year BPO Assistant Managerial experience, we have something for youQualificationsRequirements: • Bachelor's degree or equivalent diploma • Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...

Qualifications: **Requirements**: - Bachelor's degree or an equivalent diploma. - A dynamic leader with a proven track record of managing large and diverse teams across multiple workflows in a fast-paced environment, capable of handling rapid changes and ambiguity. - A minimum of 8 years of experience in operations, preferably in the BPO/ITES industry. - At...

**Position**: Internship - Homeschool Facilitator **Summary of Position** EQ Homeschool Development Center is Christian based resource center that provides assistance to home-schooled children with tailored programs for Grade 5-12, 12- 18 age, promoting learning and personal growth. We assist our students and parents to give direction, resources, and...

Purpose Statement:Manage operations of the Penang Global Distribution Center (GDC); ensuring that all orders are shipped accurately and on-time and that incoming goods are processed efficiently and accurately. Partner with Materials Management, Manufacturing and other distribution sites to optimize end-to-end supply chain performance. Hire, train, and...

**Responsibilities** - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures. - Co-ordinate and collaborate with operations and other...

**Responsibilities** - Monitor intra-day scheduling forecast compared to actual volumes and make adjustments throughout the day, as required. - Receive, review, and make decision for same day, unplanned, off-phone requests. - Pro-actively communicate and follow up with site operations to execute all planned and real-time activities. - Communicate effectively...

_**Job Title: Delivery Center Operation Officer**_ - **Location: Timur Laut, Pulau Pinang**_ - **Company: LNT Express Sdn Bhd**_**Responsibilities**:_ - Oversee the day-to-day warehouse operations, including parcel storage, sorting, and dispatch, ensuring high efficiency and mínimal loss. - Liaise with customers and internal teams to address and resolve...

Qualifications: A. Minimum Education Requirement - Degree in any discipline B. Minimum Relevant Work Experience - 1 year customer service C. Skills - Experience within customer services, experience in moderation will be preferred - Excellent leadership and communication skills - Ability to deal with demanding customers and escalations - Fast learner and...

Our Client is looking for an experienced Business Intelligence Analyst. - Work with external stakeholders to understand and investigate feedback into the service/function/product provided. - Use data modelling practices to analyze your findings and create suggestions for strategic and operational improvements and changes. - Identify the processes and...

Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience** **as QA in technical/call center - Must be proficiency in **English & Korean **in terms of written, reading and speaking - Able to **start work immediately** **after EP approved** is...