Manager, Industrial Relations

2 weeks ago


Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

To represent the Company in resolving industrial relations and labour disputes between the Company and employees at Industrial Relations Department and Labour Department.
- To conduct investigations and prepare investigation report for Management’s evaluation.
- To act as Presenting Officer during the Domestic Inquiry.
- To review cases reported to HR involving misconduct/employment issues and liaise with respective Department/Units for further investigation.
- To investigate and escalate staff grievances to the appropriate channels.
- Interprets policy and relevant legislation and recommends appropriate action to ensure compliance.
- To provide counselling to employees on work related problem
- To draft Show Cause letters, Charge Letter, Punishment Letters etc.
- To provide advice on disciplinary and policies matters to the business units.
- To manage the performance improvement plan and able to manage the grievances cases,
- To manage daily routine activities in the IR Department.
- To conduct IR related training for employees.

**Job requirements**:

- At least 6-7 year(s) of working experience which at least 5 years’ experience in Industrial Relations.
- Well versed in the key sections of the Industrial Relations Act 1967 and Employment Act.
- Established good rapport with IR / Labour Office officers.



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