Sales & Technical Support Executive

1 week ago

Shah Alam, Malaysia JAPAN AIR FILTER MALAYSIA SDN. BHD. Full time

**Overview**:
**Key Responsibilities**:
**1. Sales Support**: Collaborate with the sales team to provide technical expertise and support during customer meetings, product demonstrations, and sales presentations.

**2. Product Demonstrations**: Conduct on-site technical product demonstrations for potential customers, highlighting key features, benefits, and usage scenarios of our air purifier products.

**3. Customer Engagement**: Interact with customers in a professional and courteous manner while scheduling on-site filter replacement appointments and addressing any inquiries they may have regarding the process.

**4. Filter Replacement Services**: Travel to customer locations to perform air purifier filter replacements according to the recommended schedule and guidelines provided by the company.

**5. Technical Support**: Provide on-site technical assistance to customers, including troubleshooting any issues related to the air purifier's operation or performance.

**6. Product Knowledge**: Demonstrate a thorough understanding of our air purifier products, including their features, functionalities, and maintenance requirements, to effectively guide customers through the filter replacement process.

**7. Documentation**: Maintain accurate records of filter replacement activities, customer interactions, and any technical issues encountered during on-site visits.

**8. Quality Assurance**: Ensure that filter replacements are conducted with precision and attention to detail to uphold the quality standards of our products and services.

**9. Feedback Collection**: Gather feedback from customers regarding their overall satisfaction with the filter replacement service and relay this information to the relevant departments for continuous improvement.

**10. Safety Compliance**: Adhere to all safety protocols and procedures while performing on-site filter replacements to minimize risks and ensure the well-being of both customers and staff.

**11. Inventory Management**: Keep track of inventory levels for replacement filters and coordinate with warehouse / logistics team to ensure adequate stock availability for scheduled appointments.

**Qualifications**:
1. Diploma or equivalent qualification required; technical certifications or training in any engineering fields.

2. Proven experience in technical support or field service roles, with hands-on experience in performing maintenance or repair tasks.

3. Strong mechanical aptitude and proficiency in using tools and equipment for filter replacement and troubleshooting tasks.

4. Excellent communication and interpersonal skills, with the ability to effectively engage with customers and address their needs in a professional manner.

5. Detail-oriented mindset with a focus on accuracy and quality in all aspects of work performance.

6. Valid driver's license and clean driving record, with the ability to travel to customer locations as required.

7. Ability to work independently with mínimal supervision and prioritize tasks effectively to meet service deadlines and customer expectations.

  • Technical Support Engineer

    9 hours ago

    Shah Alam, Selangor, Malaysia Carleton Executive Search Full time 30,000 - 60,000 per year

    JOB PURPOSEA. Responsible for the installation, calibration, testing, and maintenance of Topcon Machine Control systems and Topcon Agriculture systemsB. Handle troubleshooting, testing, and on-site support for customers and dealers.CORE JOB DUTIESA. Carry out repairing and maintenance in compliance to standards set by supervisorB. Ensure service jobs are...

  • Technical Support Executive

    1 week ago

    Shah Alam, Malaysia COBRA AUTO SDN BHD Full time

    TECHNICAL SUPPORT, FLEET EXECUTIVE TROUBLE SHOOTING SUPPORT 1.1 To proactively monitor for anomalies (health-check) for all fleet devices across all platforms. 1.2 To provide “Over the Air” (OTA) support for technical inquires and troubleshooting request received for all fleet customers, and standby for any unexpected issues outside of working...

  • Technical Support Engineer

    2 days ago

    Shah Alam, Selangor, Malaysia Sandvik Full time 90,000 - 120,000 per year

    Main ResponsibilitiesProvide front-line trouble-shooting support directly with customers of Sandvik's equipmentCo-ordination with back-line / factory team to assist in helping to resolve technical issuesProvide support for start-up of new Sandvik Equipment on customer's siteRoot Cause Analysis/Trouble Shooting (only 2nd line support),Collects technical...

  • Key Account Executive

    8 hours ago

    Shah Alam, Malaysia FANTASTIC FOOD FACTORY SDN BHD Full time

    **NEWAGE SDN BHD is looking to hire a KEY ACCOUNT EXECUTIVE.** Newage is a well - established Healthcare and Nutrition company with a long standing history in Malaysia dealing primarily in imported brands of products. We market and distribute these brands through various channels of distribution that include key retail chains like Guardian, Watsons, AEON...

  • Technical Support

    2 weeks ago

    Shah Alam, Malaysia AISB SB Full time

    **Job Descriptions** - Perform repair, test task, installation and servicing for company sold products. (Point of Sales and AIDC products) - Provide necessary solution or advice to customer on technical issue and problem raised. - Respond quickly to all requests and efficiently troubleshoot and repair within set datelines. - To report, update and keep proper...

  • Technical & Customer Support Specialist

    2 days ago

    Shah Alam, Malaysia Razer Merchant Services Sdn. Bhd. Full time

    Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is **a place to do great work**, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also **a great place to work,** providing you the unique, gamer-centric #LifeAtRazer experience that...

  • Technical Sales Executive

    8 hours ago

    Shah Alam, Selangor, Malaysia Fast Flow Malaysia Sdn Bhd Full time 60,000 - 120,000 per year

    The Technical Sales Executive is a key team member of the sales organisation who deals with Developers, Consultants, Specifiers, Main Contractor, Plumbers and other professional parties. It is important to develop and sustain good working relationships both internal and external to the company, so as to grow the company's market share.Job Descriptions:1.To...

  • Sales Manager

    9 hours ago

    Shah Alam, Selangor, Malaysia Edaran Otomobil Nasional Berhad Full time 50,000 - 66,000 per year

    · Develop and execute strategic plan to achieve sales target and expand customer base.· Ensure overall sales performance and operational expenditure in according to the Annual Management Plan (AMP).· Coordinate stock for new and used vehicle, match with pricing strategies and customer networks.· Responsible on the stock movement, availability, ordering...

  • Sales Support Executive

    1 week ago

    Shah Alam, Malaysia Kian Full time

    **Key Responsibilities** - **BOQ Generation and Management**_ - Prepare and generate detailed Bill of Quantities (BOQ) based on customer requirements, project specifications, and product details. - Collaborate with the engineering, production, and sales teams to ensure accuracy and completeness of BOQs. - Update and maintain BOQ templates to reflect current...

  • Senior Executive, Resource Management

    2 days ago

    Shah Alam, Selangor, Malaysia Perusahaan Otomobil Nasional Sdn Bhd (PROTON) Full time 90,000 - 120,000 per year

    Job Responsibilities: -Resource Management & Operational SupportMaintain and update the After Sales organizational chart.Plan and optimize manpower allocation.Manage training programs and development initiatives.Drive performance and talent management processes.Oversee the Performance Management System (PMS): AMP Planning, Mid-Year Review, Year-End...