Front Office Reservation

1. Answer phone calls and attend to guests' requests to book rooms or events at the hotel. 2. Making reservations for guests' based on the various requirement. 3. Checking the availability of rooms. 4. Processing payments and sending reference details to guests. 5. Sorting out any issues that may arise with bookings or reservations. 6. Selling and promoting...

Shangri-La Rasa Ria, Kota Kinabalu Be part of our Shangri-La family! At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...

About the role We are seeking a Front Office Receptionist to join our dynamic team at Sarang Boutique Sdn Bhd in Kota Kinabalu, Sabah. As a full-time Front Office Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience throughout their stay.What you'll be doingGreet and...

Key ResponsibilitiesHandle all incoming calls, emails, and online inquiries regarding room reservations promptly and professionally.Record and process all reservations in the hotel's system accurately, ensuring all details are complete and up to date.Assist guests in choosing the right room type, rate, and package based on their needs and...

Full Job Description Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: - Trains,...

What you'll be doingManage incoming reservation inquiries and bookings through various channels including telephone, email, and online platformsRespond to customer queries in a timely and professional mannerProcess reservations, cancellations, and modifications accurately and efficientlyCoordinate with other hotel departments to ensure a seamless guest...

**Responsibilities**: - To assist with daily operation at Front Office. - To assist guests during arrival and departure. - To build guest loyalty and satisfaction, while maximising room revenue and occupancy. - To create unforgettable stay for our guests. - To handle guest's enquiry, feedback and reservation. - To sell tours pakcages. **Key...

As a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation. This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality. **Housekeeping Executive Intern...

**Responsibilities**: - Trains, cross -trains, and retrains all front office personnel. - Participates in the selection of front office personnel. - Schedules the front office staff. - Supervises workload during shifts. - Evaluates the job performance if each front office employee. - Maintains working relationships and communicates with all departments. -...

Set to open in 2025, the Sheraton Kota Kinabalu Hotel will feature 333 rooms and is strategically located at the intersection of Jalan Laiman Diki Road and Jalan Coastal Road. The hotel is just a 20-minute drive from Kota Kinabalu International Airport and 90 minutes from the breathtaking Mount Kinabalu, a UNESCO World Heritage site. With two restaurants,...