Manager, Operational Risk Management

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:
Reporting to the AD, Non Financial Risk, the objective of this role is to assist in providing support to the management team of Prudential Assurance Malaysia Berhad (PAMB) with the required risk knowledge/updates necessary for better and well-informed strategic/business decision making. It includes the management of operational risks on an ongoing basis and risk committee and regulatory reporting in PAMB.

Principal Duties & Responsibilities:
Advisory & Leadership
- Defines operational risk standards and specifications around which others will operate.
- Exercise adequate oversight on PAMB’s operational risk environment in compliance with the Group, PCA, local and regulatory Corporate Governance and Risk Management Framework.
- Implementation and coordination of Risk Management initiatives (including risk reviews and risk related projects) within PAMB, through proactive engagement with the Risk Coordinators and other key stakeholders.
- Development and maintenance of Risk Management related assessment tools, policy and guidelines.
- Assist and support other operating divisions on risk related matters. Ensure sufficient depth of risk analysis and develop mechanisms for the tracking of the risk identified.
- Work with stakeholders to continually identify opportunities to build, enhance and further optimize the existing risk management system in supporting the overall company’s strategies.

Monitoring and Reporting
- Timely coordination, review, submission and escalation of all applicable management reports; this includes coordination and review of Functional Area Risk Reports, preparation of company-wide risk reports and presentation for applicable management’s approval.
- Prepare Board papers including risk updates, and material internal incident reporting.
- Support senior manager to continuously review processes identifies and ensure corrective and preventive actions are instituted.
- Perform risk-based audits on identified high risk areas to provide value-added assessment and recommendation to stakeholders to rectify and mitigate the weaknesses and observations noted.

Awareness and Culture
- Provide Risk Management related trainings/ workshops to Risk Coordinators and/ or other related parties, to enhance their knowledge on risk management or to facilitate implementation on risk initiatives.
- Conduct Risk Awareness Programme to all staff to create company-wide awareness.

Job Specification:
**Qualifications**:

- Holder of graduate degree from a reputable institution (preferably majoring in Risk Management, Accounting, Finance or other related disciplines).
- Certification in risk management and/or internal audit would be advantageous.

Experience

Minimum of 5 years relevant working experience in Operational Risk Management, Internal Control or Audit, preferably gained from Insurance or Financial Services industry.

Knowledge
- Good knowledge of Operational Risk Management framework, methodologies, policies and practices, including published Risk Management standards.
- Proactive, possess strong analytical, presentation and report writing skills.
- Highly disciplined and diligent in driving deliverables strictly within defined timelines.
- Must be meticulous with the ability to work under pressure.
- A self-starter, work independently with limited guidance, solution orientated and team player.
- Strong command of English (spoken and written).
- Excellent communication (writing and presentation), interpersonal skills, teamwork, and stakeholder management.
- Proven ability to build and maintain effective working relationships across functions.